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Windows 7: Can't access microsoft websites or Windows Updates

11 Sep 2011   #1
Hellriser

Windows 7 Ultimate x64 SP1
 
 
Can't access microsoft websites or Windows Updates

For quite some time now (months), sometimes I can't access any microsoft related website or make a connection with the Windows Update servers. The rest of the internet, if I may say so, works perfect. Occasionally, it works for some time and everything is normal. But the it reverts, the browser showing me Server not found - the browser can't find the server at *insert microsoft site here*

I checked my PC for viruses and malware with Kaspersky 2012, Spyware Doctor, Malwarebytes and Combofix - I have none.

Any ideas how to fix this problem? Is there any chance that microsoft would sometimes block some countries or have bad connectivity? Or it could be a problem with my Romanian ISP?


My System SpecsSystem Spec
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11 Sep 2011   #2
seth500

Windows 7 Ultimate x64
 
 

Sometimes times you have to go into internet options on IE and the security tab and enter the site as trusted sites maybe that is the problem and it sometimes has to be set manually...
My System SpecsSystem Spec
11 Sep 2011   #3
Hellriser

Windows 7 Ultimate x64 SP1
 
 

I'm using Palemoon, but this problem occurs in every browser I have installed - IE 9, Chrome, Palemoon, Firefox and Chrome. And I doubt that mirosoft would block their own website on IE.

I ran a Diagnostics check with IE 9 and is says that the DNS server isn't responding.
My System SpecsSystem Spec
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11 Sep 2011   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

What firewall are you using? Can you disable it temporarily, then try access an MS site?

Tip   Tip
Don't forget to turn it back on again after the test


Regards,
Golden
My System SpecsSystem Spec
11 Sep 2011   #5
Hellriser

Windows 7 Ultimate x64 SP1
 
 

Using default Windows Firewall. Tried it, no change.
My System SpecsSystem Spec
11 Sep 2011   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What does your hosts file read like?

and what DNS servers are you using?
My System SpecsSystem Spec
11 Sep 2011   #7
Hellriser

Windows 7 Ultimate x64 SP1
 
 

:O only 1 line:
127.0.0.1 localhost

I guess this is the work of Combofix. Don't see a problem here.
My System SpecsSystem Spec
11 Sep 2011   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

What dns servers?
My System SpecsSystem Spec
11 Sep 2011   #9
Hellriser

Windows 7 Ultimate x64 SP1
 
 

Here's a screenshot:


Attached Images
Can't access microsoft websites or Windows Updates-capture.jpg 
My System SpecsSystem Spec
11 Sep 2011   #10
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try changing to opendns or google dns. These are opendns addresses

208.67.222.222
208.67.220.220

and these are google dns

8.8.8.8
8.8.4.4
My System SpecsSystem Spec
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 Can't access microsoft websites or Windows Updates




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