User account corrupt? Docs read only, can't open Firefox & Live Mail

Page 2 of 2 FirstFirst 12

  1. Posts : 9
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    p5bdkw said:
    Did you try System Restore?
    First thing I tried and it hasn't helped unfortunately
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #12

    Scott,
    To help me get everything in place, would you please make a snippet of the screen resulting friom:
    Control Panel | User Accounts | Manage another account
      My Computer


  3. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #13

    Scott,
    If you go to an elevated command prompt = run cmd.exe as administrator,
    then enter following command:
    CONTROL USERPASSWORDS2

    Then what accounts do you see listed in the Users tab?
      My Computer


  4. Posts : 9
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Karlsnooks

    I hope this is what you wanted.......
    User account corrupt? Docs read only, can't open Firefox & Live Mail-controlpanel.png

    User account corrupt? Docs read only, can't open Firefox & Live Mail-useraccounts.png

    New is the account with the problem (used to be Scott & Hayley on my old laptop that we migrated over using easytransfer). Temporary is the one using now
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    Rename Temporary to anything.
    Never use words such as Temporary or Temp.
    Leave that for the system, win 7 or applications programs to use.

    Let's say that you rename Temporary to SH.

    Now log on as SH
    Move folders out of New to SH
    The idea is that you will delete New as soon as you have moved alll of the data out.

    You have still more clean up to do but let's get some of the junk cleaned up first.

    Actually the vast majority of your problems come from having used the migration tool which has never worked correctly except in very simple cases. If you ever have to migrate xp to win 7 again, then backup all data dear to your heart, install win 7 and install the data you backed up. True, you will have to recreate some settings but that is less pain than the mess ups which can occur.

    If this step fails let me know. I don't like what i see but we'll get there.
      My Computer


  6. Posts : 9
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    I copied everything over but the problem account now seems to be working. Given you "don't like what you see" should I still continue with the delete & tidy up?
    Last edited by ScottVS; 18 Sep 2011 at 11:00. Reason: typos
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    If the system is working to your satisfaction, then all is ok.
      My Computer


  8. Posts : 9
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Thanks for your efforts. I will keep an eye on it and see what happens next.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:29.
Find Us