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Windows 7: Ctrl-Alt-Delete Not working at logon


16 Sep 2011   #1

Windows 7 Profession 64 bit
 
 
Ctrl-Alt-Delete Not working at logon

I have seen this question asked, but none of them fit my problem. I am working with a laptop on the domain. Windows 7 Pro, 32 bit, new Lenovo laptop. When the computer starts up I get the log in screen, but ctrl-alt-delete will not work. I bring up the onscreen keyboard and I can push Ctrl-alt-delete and then log in as usual. Once I am in, I can run ctrl-alt-delete and it works fine. It is only at logon. I changed the ctrl-alt-delte settings and still nothing! I have spent way too long on this issue! Any ideas?

My System SpecsSystem Spec
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06 Oct 2011   #2

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by who922 View Post
I have seen this question asked, but none of them fit my problem. I am working with a laptop on the domain. Windows 7 Pro, 32 bit, new Lenovo laptop. When the computer starts up I get the log in screen, but ctrl-alt-delete will not work. I bring up the onscreen keyboard and I can push Ctrl-alt-delete and then log in as usual. Once I am in, I can run ctrl-alt-delete and it works fine. It is only at logon. I changed the ctrl-alt-delte settings and still nothing! I have spent way too long on this issue! Any ideas?
I am not sure what you mean exactly. When I boot the computer it goes all the way to the desktop and I do not have to hit Control-Alt-Delete. When it is asking for you to hit it?
My System SpecsSystem Spec
14 Oct 2011   #3

Windows 7 Profession 64 bit
 
 

We are using a Windows server/active directory environment. When the computer first boots it comes to the Windows log on screen which asks you to enter ctrl-alt-delte so that you can log in. Ctrl-alt-delete will not work there at all with the keyboard. I have to put up the on screen keyboard and use the mouse to put in ctrl-alt-delete. Then I can log in normally. Any time ctrl-alt-delte is needed once you are logged in (task manager, password change, etc) it works fine.
My System SpecsSystem Spec
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14 Oct 2011   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hello who922, is the keyboard powering up at the log in screen? It may need a tweak in the BIOS since it is a new machine.
My System SpecsSystem Spec
14 Oct 2011   #5

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by who922 View Post
We are using a Windows server/active directory environment. When the computer first boots it comes to the Windows log on screen which asks you to enter ctrl-alt-delte so that you can log in. Ctrl-alt-delete will not work there at all with the keyboard. I have to put up the on screen keyboard and use the mouse to put in ctrl-alt-delete. Then I can log in normally. Any time ctrl-alt-delte is needed once you are logged in (task manager, password change, etc) it works fine.
Give this a try, it sounds a bit weird but has worked with similiar problems. == If your USB keyboard is plugged into the back of the PC in a card, try plugging it in the front of the PC. There should be a USB slot in the front of the machine near the power button. Plug it in there and reboot.
My System SpecsSystem Spec
14 Oct 2011   #6

Windows 7 Profession 64 bit
 
 

Those are both very good ideas, but....remember it's a Lenovo laptop. Possibly the BIOS answer might still be useable. What tweaks would you suggest?
My System SpecsSystem Spec
14 Oct 2011   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by who922 View Post
Those are both very good ideas, but....remember it's a Lenovo laptop. Possibly the BIOS answer might still be useable. What tweaks would you suggest?
Oh, laptop, right. I was thinking the BIOS has a setting to enable legacy USB, but in your case that shouldn't be the problem.
My System SpecsSystem Spec
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 Ctrl-Alt-Delete Not working at logon




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