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Windows 7: Unable to access My documents or My Computer

17 Sep 2011   #1
maksfin

windows 7 professional
 
 
Unable to access My documents or My Computer

Not sure if this is the right place to post
Hope you can help me.

On FRiday I could access everything as normal, today when I click my documents
or my computer nothing comes up at all.

thanks


My System SpecsSystem Spec
17 Sep 2011   #2
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Maksfin, and welcome to Seven Forums.

You could see if doing a system restore using a restore point dated on or before Friday may be able to fix this for you.

Hope this helps,
Shawn
My System SpecsSystem Spec
17 Sep 2011   #3
maksfin

windows 7 professional
 
 

I did think of that, but as the computer is relatively new, it didn't have a restore
point..my fault. Is there away around that?
My System SpecsSystem Spec
17 Sep 2011   #4
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Have you made any changes or install anything between now and Friday when they worked?

Just to be sure of the exact folders, what's the full path of them?


You could see if runnig a sfc /scannow command may help. In addition, double check to make sure that the C:\Users\(user-name)\My Documents folder is set with the default location using the tutorial bleow.

User Folders - Restore Default Location
My System SpecsSystem Spec
18 Sep 2011   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Maksfin,

Unless you disabled System Restore, then you have restore points.

Microsoft automatically creates restore points before performing some operations.

Please check your restore points.

System Restore
How to Do a System Restore in Windows 7

That is a very thorough tutorial, however, I get to the necessary dialog much quicker by:
| type System Restore | ENTER
My System SpecsSystem Spec
18 Sep 2011   #6
maksfin

windows 7 professional
 
 

Thanks Brink and Karnlsnook.

When I try system restore, I get this message.

"no restore points have been created on your computers system drive"

Brink I will try your option now

cheers
My System SpecsSystem Spec
18 Sep 2011   #7
maksfin

windows 7 professional
 
 

Brink when I type shell:UsersFilesFolder and press enter, no page
comes up for me to continue
My System SpecsSystem Spec
18 Sep 2011   #8
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

This would normally open your C:\Users\(user-name) folder. You could just go there manually in Windows Explorer instead.
My System SpecsSystem Spec
18 Sep 2011   #9
maksfin

windows 7 professional
 
 

Thanks Brink,

I just tried that and still no page comes up.
My System SpecsSystem Spec
18 Sep 2011   #10
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Did you substitute your user account's name instead of (user-name) in the path? That was just an example for you to use your's instead.

When you open Windows Explorer, click on the C: drive in the left navigation pane, click on the Users folder, then open the folder with your Windows 7 user acount's name on it.
My System SpecsSystem Spec
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 Unable to access My documents or My Computer




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