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Windows 7: Windows 7 64-bit suddenly doesn't load anymore!!

20 Sep 2011   #1

Windows 7
 
 
Windows 7 64-bit suddenly doesn't load anymore!!

Hi all! I had my laptop running last night and I woke up this morning and my computer was frozen. It wasn't the "blue screen of death" as many mention as it was simply frozen but when I turned it back on (and continue to turn it back on) it gets stuck on "Starting Windows" without even proceeding to the Windows log-in screen. Next, when I launch a "system repair" it goes through the process but freezes in the blue "system repair" screen without even showing anything..just the blue background sunshine screen and is just stuck there...under "Advanced Boot Options" the "Last Known Good Configuration" gives me no luck either...I then try "Safe Mode" and under "Safe Mode with Command Prompt" it freezes while "Loading Windows Files" and the last file/driver it shows is \windows\system32\DRIVERS\AtiPcie.sys

I don't know what else to do...I have a Windows 7 64-bit boot disc but this is my small laptop which doesn't have a CD/DVD drive. I can use my USB drive if necessary but I attempted to do that but maybe there is some special way I must install it on my USB drive?? Otherwise I am completely stuck and I am hoping someone can help me out...this is driving me crazy! Thanks again in advance..


My System SpecsSystem Spec
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20 Sep 2011   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


Did you make the OEM manufacturer's Recovery Disks?


For better help with problems, Can you post your specs.
Filling out System Specs
System Info - See Your System Specs

Dont Know What Hardware You Have..??
VistaForums SysInfo Tool - Vista Forums
My System SpecsSystem Spec
20 Sep 2011   #3

Windows 7
 
 

I have an update! I just did a failed system repair with the repair tool which I was able to boot using my USB drive and it said under "diagnosis and repair details" - "Root cause found: Unspecified changes to system configuration might have caused the problem. Repair action: System files integrity check and repair Result: Failed. Error code = 0x45d Time taken = 2158820 ms"


And I am running another mode of repair attempt so I don't have access to the specific specs but I will post it in a short while. I apologize for that and thank you so much for your cordialness, concern, and assistance. I use this laptop for my classes and it has been a bummer I wasn't able to use it yesterday! Hope this will be fixed soon...we shall see....and yes, I had a copy of the original repair disks in which I converted it to my USB so I could boot it on my small laptop which doesn't have a DVD drive.
My System SpecsSystem Spec
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29 Sep 2011   #4

Windows 7
 
 

Thanks for the posts...I am giving up on my own try now...I went into my harddrive and saved the data that I needed from being lost and format the computer and had it restored to the "original manufactured version" and all of a sudden while I am in my windows it freezes up and I have had to format 3-times since! I ran memory diagnostics immediatly after restoring it as after I have my harddrive formatted and restored, it usually works for about 20-minutes or so and the same problem comes back and I have to have it formatted it again and same thing over and over and over....

Anyone have an idea of what it is??? I am thinking the hard drive? I have done everything possible to try to isolate the problem and fix the problem after reformatting..I am in my 1-year warranty period still but it sucks this had to happen to my notebook as it is very handy for my classes . I will contact HP tomorrow as this leaves me with no other alternative .
My System SpecsSystem Spec
29 Sep 2011   #5

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
29 Sep 2011   #6

Windows 7
 
 

Ok, I am having it mailed in to HP The box will come 1-2 days.
My System SpecsSystem Spec
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 Windows 7 64-bit suddenly doesn't load anymore!!




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