Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't get a program to open after upgrade from 7 Home to 7 Pro

23 Sep 2011   #1
keelyb21

Windows 7 Home 64bit
 
 
Can't get a program to open after upgrade from 7 Home to 7 Pro

Hello,
I used Windows Anytime to upgrade from Windows 7 Home to Windows 7 Professional and now a program that ran fine under Home will not even open. I've tried reinstalling, using compatibility mode for XP, but nothing seems to work. When I double click on the .exe, it seems to try to open, but now window pops up, and no error message appears.

Any ideas. It worked fine before upgrading from 7 Home to 7 Professional.

Other programs seem to be working fine.


My System SpecsSystem Spec
23 Sep 2011   #2
gregrocker
Microsoft MVP

 

It would help to know the name of the program.

If uninstalling and then reinstalling fails, try using Revo Uninstaller in Advanced Mode to uninstall it before reinstalling: Revo Uninstaller - How toTo Completely Uninstall Programs

Next enter msconfig>Startup to make sure the program doesn't still have a listing that is checked. If so, uncheck it. Then check msconfig>Services for anything from the program that is running unbeknownst to you. If in doubt or not wanting to google unfamilar listings, just uncheck everything in both places except your A/V to get what is known as a Clean Boot. Programs can wait to start until you click on them, others are freeloaders on RAM, CPU and Startup and can cause these issues. You'll need several restarts to sort whether these changes made are adhered by stubborn programs.

Please also fill out your System Specs in the bottom left corner of post.
My System SpecsSystem Spec
23 Sep 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Letting us know which is the program you're talking about would be a help.
My System SpecsSystem Spec
23 Sep 2011   #4
keelyb21

Windows 7 Home 64bit
 
 

It is a mapping program called HotMaps Explorer.
My System SpecsSystem Spec
23 Sep 2011   #5
gregrocker
Microsoft MVP

 

Interesting program. It is def for Win7 so we have to first see if the reinstall is being blocked by bits of the uninstall remaining, as does happen. So follow the steps I gave, report back results.

If necessary you can also open a Support case with them at support@fugawi.com since it may be a known issue to them, even though Repair Install didn't flag it so likely it's not known yet to MS.
My System SpecsSystem Spec
23 Sep 2011   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hello Keely, after executing Gregrocker's suggestions, check Fugawi Software Updates to see if some updates apply to your version of Hot Maps.
Revo Uninstaller is especially good at removing all left-over bits of software.
My System SpecsSystem Spec
Reply

 Can't get a program to open after upgrade from 7 Home to 7 Pro




Thread Tools





Similar help and support threads
Thread Forum
Windows Vista 64 Home upgrade to W7 Home 32
I bought a garage sale gateway gm 5664, that is really a media center PC. I would like to upgrade it to Windows 7 Home Basic 32 bit (Its the retail disc I have and has not been used or activated). I know its usually the other way around upgrading from a 32 bit to a 64 bit system, but I prefer...
Installation & Setup
Upgrade to Ultimate from Home Premium - Anytime Upgrade or reinstall?
I'm trying to find out the easiest way to go about upgrading from Windows 7 Home Premium (64 bit) to Windows 7 Ultimate (64 bit) and what issues I might run into. I don't want to reinstall everything (Or anything if possible) so am looking for the easiest option to upgrade. Anytime upgrade...
Windows Updates & Activation
Cant upgrade from Vista Home Premium to 7 Home PremiumN
Hi, I'm new here, just registered. I successfully bought the upgrade version of Windows 7 Home Premium N, downloaded and extracted it and now I want to install it. When I choose UPDATE in the intallation dialog it tells me that I cannot upgrade from Vista Home Premium to Windows 7 Home...
Installation & Setup
many program I cant open Only Run as Administrator I open the program
many program I cant open Only Run as Administrator I open the program how to disable Run as Administrator I want to open a double click program
Software
Windows 7 home preimum 64bit won't open any 32 bit program
I was away from my computer on saturday and when i returned it had restarted itself. I don't know if it installed updates or just crashed, i can't find any reccord of updates. Since then i can not open any 32 bit programs. I can not install anything, when i try i get the error "The windows...
Software
Upgrade Win 7 home prem to professional using upgrade disk
I bought a Win 7 Professional upgrade disk at retail and want to use it to upgrade a new computer that has Win 7 Home Professional installed. The installation stopped and I was directed to use Windows Anytime Upgrade to do the job. Microsoft expects me to purchase a key in order to perform the...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App