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Windows 7: Please help windows is not working

28 Sep 2011   #11
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

You'll have to look inside the case at the actual hard drive. Figure out which company made it and I'll point you to a link and some instructions.


My System SpecsSystem Spec
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28 Sep 2011   #12
brooklyn718

windows 7
 
 

its western digital...should i cancel the startup repair?
My System SpecsSystem Spec
28 Sep 2011   #13
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Quote   Quote: Originally Posted by brooklyn718 View Post
its western digital...should i cancel the startup repair?
If it's been running this long I would.

Unzip the attached file and burn it to a CD. It's a .iso file so burn it as a disk image. When you're done, boot from the CD you just made and run the Data Lifeguard Diagnostic.

Instructions are here:WD Support / Downloads / SATA & SAS / WD Caviar Black


Attached Files
File Type: zip Diag504fCD.zip (1.54 MB, 2 views)
My System SpecsSystem Spec
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28 Sep 2011   #14
brooklyn718

windows 7
 
 

and this will do what? just run a diagnostic test on the drive?
My System SpecsSystem Spec
28 Sep 2011   #15
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Yes, then give you a report.
My System SpecsSystem Spec
28 Sep 2011   #16
brooklyn718

windows 7
 
 

I did a hard drive diagnostics through f12 and this is what I got
Drive0: wdc wd16000aajs-75m0a0- fail. Return code :7
Drive2: no device
My System SpecsSystem Spec
28 Sep 2011   #17
profdlp

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

Your problems are due to a dying hard drive which will need to be replaced. If you can get it running at all, back up everything you care about immediately.
My System SpecsSystem Spec
28 Sep 2011   #18
brooklyn718

windows 7
 
 

Quote   Quote: Originally Posted by profdlp View Post
Your problems are due to a dying hard drive which will need to be replaced. If you can get it running at all, back up everything you care about immediately.
How doi backup everything from this hard drive ad also how much is a 160gb hard drive cost?
My System SpecsSystem Spec
28 Sep 2011   #19
gregrocker

 

Run the Western Digital CD extended HD repair scan to see if it can fix bad sectors.

Next boot the Win7 DVD or Repair CD to run Disk Check from the Repair console Command Line: Disk Check. By now you should know for sure if your HD is failing. If so, copy out your files using DVD or Repair CD this way: Copy & Paste - in Windows Recovery Console , then make your Recovery Disks if you haven't already as you will need them to reinstall the factory preinstall to a new HD unless you go with clean Reinstalling Windows 7

If not I would download and burn to CD or write to flash stick, boot to run a full scan with Microsoft Standalone System Sweeper

also run Startup Repair from booted DVD/Repair CD a few more times to see if Win7 will start. Even though Startup Repair should automate it, I'd also run System Restore from Repair tools list, and SFC -SCANNOW Run in Command Prompt at Boot
My System SpecsSystem Spec
28 Sep 2011   #20
brooklyn718

windows 7
 
 

I'm no sure what you mean by all if that can you put it in simple terms I am sorry I'm not to good with computers..thank you
My System SpecsSystem Spec
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 Please help windows is not working




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