Hi folks, been trying to get help for a problem that started a few hours ago aqnd been referred here having tried a few options.
Had been in Google Chrome (IE9 ALSO OPEN) when I went to close it would not, so used Ctrl/Alt/Delete. For some reason it closed not only Chrome, but IE as well. From desltop I went into my Google shortcut (used IE), but would not open. Tried Windows Live Hotmail, that to would not open. Tried a few more and same result, though a couple, CCleaner and itunes did. Tried to get into IE through start menu...no joy. If I waited long enough I would get the following message come up;
There was a problem sending the command to the programme
Decided to reboot laptop, but would not close down. Message came up;
Are you sure you want to cancel update?
By clicking yes, windows closed.
Only way to get into the programmes is through Safe Mode with Networking, where everything works fine.
Have tried a few suggestions....making sure IE was default browser, uninstalling Chrome, having Windows check for shortcut errors...but still same problems.
In the course of trying to uninstall Chrome, when I went into Control Panel (Windows Normal Mode) there was NOTHING there! In Safe Mode everything there.
In Normal Mode my alternative uninstall programme could not fully uninstall Chrome...but in Safe Mode, I was able to uninstall through Control Panel!
That is where I am at...no further forward.
Running Acer Aspire 8730ZG laptop. Windows 7 32 bit. 3gb Ram. Virgin Media security.