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Windows 7: Mouse sometimes freezes at startup Win7

04 Oct 2011   #1
mokeur

win7 ultimate x86
 
 
Mouse sometimes freezes at startup Win7

Hi,

Over the night I turn off my win7 computer. Some mornings, when I turn it on, the pc boots normally but the cursor is frozen on the desktop. The mouse itself is lighten up and seems ready to be used. That happens at random and force me to reboot once or twice to get it working. There is no virus. The mouse is a Logitech using a win7 driver.

Logfile of Trend Micro HijackThis v2.0.2

Unknown Windows 7 (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe
L:\ZoneAlarm\zlclient.exe
C:\Windows\system32\taskhost.exe
L:\Acrobat X\Acrobat\acrotray.exe
L:\RocketDock\RocketDock.exe
L:\Symantec Endpoint Protection\SmcGui.exe
L:\POP Peeper\POPPeeper.exe
C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesApp32.exe
L:\MailWasher Pro\MailWasher.exe
H:\Roboformpro\RoboTaskBarIcon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\notepad.exe
L:\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google Advanced Search?
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {3ce45c4f-bfff-4988-9a3c-a75c1f491319} - (no file)
F2 - REG:system.ini: UserInit=C:\Windows\system32\userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - H:\Roboformpro\roboform.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: IE Developer Toolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - L:\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - L:\java\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - H:\Roboformpro\roboform.dll
O3 - Toolbar: (no name) - {968631B6-4729-440D-9BF4-251F5593EC9A} - (no file)
O3 - Toolbar: Copernic Desktop Search CE - {435FAE9B-81A9-49D8-A0B1-A85ED3121976} - C:\Program Files\Copernic Desktop Search - Corporate\DesktopSearchBand300000061.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [FLxHCIm] "C:\Program Files\Fresco Logic Inc\Fresco Logic USB3.0 Host Controller\host\FLxHCIm.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "L:\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "L:\Acrobat X\Acrobat\Acrotray.exe"
O4 - HKCU\..\Run: [RocketDock] "L:\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [DreamBirthday] L:\Birthday v3\DreamBirthday.exe
O4 - HKCU\..\Run: [POP Peeper] "L:\POP Peeper\POPPeeper.exe" -min
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: &Document Tree - C:\Windows\web\tree.htm
O8 - Extra context menu item: Ajouter la cible du lien un fichier PDF existant - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Ajouter un fichier PDF existant - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir au format Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir la cible du lien au format Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Customize Menu - file://H:\Roboformpro\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download all with Free Download Manager - file://L:\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://L:\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download video with Free Download Manager - file://L:\Free Download Manager\dlfvideo.htm
O8 - Extra context menu item: Download with Free Download Manager - file://L:\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://L:\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://H:\Roboformpro\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://H:\Roboformpro\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://H:\Roboformpro\RoboFormComSavePass.html
O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O8 - Extra context menu item: View Partial So&urce - C:\Windows\web\source.htm
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://H:\Roboformpro\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://H:\Roboformpro\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://H:\Roboformpro\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://H:\Roboformpro\RoboFormComSavePass.html
O9 - Extra button: (no name) - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\Windows\web\tree.htm
O9 - Extra 'Tools' menuitem: &Document Tree - {438AFBA1-B0CB-11d2-9214-00104B3BCE5F} - C:\Windows\web\tree.htm
O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - L:\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://H:\Roboformpro\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://H:\Roboformpro\RoboFormComShowToolbar.html
O9 - Extra button: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Click to call with Skype - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - L:\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - L:\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Acronis Nonstop Backup Service (afcdpsrv) - Acronis - C:\Program Files\Common Files\Acronis\CDP\afcdpsrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CrossLoop Service (CrossLoopService) - CrossLoop - C:\Users\Mokeur\AppData\Local\CrossLoop\CrossLoopService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: O&O Defrag - O&O Software GmbH - L:\DefragOO\oodag.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Sandboxie Service (SbieSvc) - SANDBOXIE L.T.D - L:\Sandboxie\SbieSvc.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - L:\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - L:\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: StarWind AE Service (StarWindServiceAE) - StarWind Software - L:\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - L:\Symantec Endpoint Protection\Rtvscan.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2011\TuneUpUtilitiesService32.exe
O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Users\Mokeur\AppData\Local\CrossLoop\tvnserver.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe


My System SpecsSystem Spec
.
04 Oct 2011   #2
gregrocker

 

Try running Startup Repair to see if it finds any issues.

Next in Device Manager uninstall the mouse and reboot to let it reinstall.

Update the mouse driver. Check optional Windows Updates for newer drivers, make sure all important updates are done.
My System SpecsSystem Spec
Reply

 Mouse sometimes freezes at startup Win7




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