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Windows 7: Preview weirdness on dual monitor

06 Oct 2011   #11
rubyrubyroo

MS Windows 7 Home Premium SP1 64-bit (Family Pack Lic.) Upgrade
 
 
off topic to - dsperber (thanks for the notice to the world!)

Quote   Quote: Originally Posted by dsperber View Post
Quote   Quote: Originally Posted by rubyrubyroo View Post
...I'll cite Occumz's Razor
Not to be picky, but just to be correct it's actually spelled "Occam's Razor":

The most useful statement of the principle for scientists is: "when you have two competing theories that make exactly the same predictions, the simpler one is the better."
I say...if that was the bulk of the spelling mistakes you picked up on my texts, I am grateful! but I can say with certitude I meant for no "Z"s to get used (or harmed) i likely didnt hit backspace as i type considerably fast w/ 2 fingers but the vowel thing I will cop to as i often switch em. HAPPY! It was meant to be a softcore joke! JOKESUCKER!

but (to be clear)..."AS I REMEMBER IT" ..."I THOUGHT A CRUDE INTERPRETATION OF ITS FUNDAMENTAL ROOT MEANING" would be more of a -->Entitiezs shall not be multiplied beoynd necessity.<-- (yes i put the "zs" inthere for you) but i guess that that stuff fades w/20+ years..


22 years ago: Ontogeny Recapitulates Phylogeny
25+ yearz ago: Humuhumunukunukuapua'a
oldest memory: Birth


(check them spellingz)

I win, sorry for the tangent, It's all tounge in cheek

thanks
mike


My System SpecsSystem Spec
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06 Oct 2011   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Please stay with the OP's issues.
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08 Oct 2011   #13
inflatablemouse

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
The problem is an issue between Microsoft/Samsung. Hang on I'll get what is probably the solution. Photo Viewer is not the culprit, I've had the same problem before.


EDIT: Go to Control Panel\All Control Panel Items\Color Management\advanced tab\Device profile. On the drop-down menu scroll to the "sRGB IEC61966-2.1" profile and select it. Go back to the Devices tab under ICC Profiles and click Add, in the Associate Color Profile window, scroll to the "sRGB IEC61966-2.1" profile, click it then OK. Now it should be listed under the ICC Profiles, again click it then Set as Default Profile. Check the Use my Settings for This Device, close and check your Photo viewer. (I hope the snip below isn't confusing.)
Attachment 178219
That fixed it

Awesome man, thanks for sharing that.
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08 Oct 2011   #14
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to hear!
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08 Oct 2011   #15
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Good to hear!
Wait... I want to understand more about this. Just to be clear, I don't have the problem described by OP. So I have a question on a theoretical level, just to clear up some misconceptions I might have have.

First, I'm suspecting this is very much a hardware-related issue for OP if your explanation is correct, since he's also using a Samsung monitor. I don't have a Samsung monitor and although I do have two monitors in my desktop setup I do not have the symptom described. I can drag the Photo Viewer preview window across the divide of both monitors and white is still white. Also, NEITHER of my two monitors specifies a color profile in Color Management. They are both running with the standard ATI Catalyst video driver for my HD4850 card, and both monitors are "generic PnP" devices with whatever default color profile comes with Win7 per the PnP information from the two devices.

Nevertheless, is the ability of using a proper specific ICC color profile for a given SPECIFIC monitor to be based on whether or not the monitor in question is (a) a generic PnP monitor in Device Manager, or (b) a specific monitor device as described by a Win7-compatible "driver"? Do the two monitors as shown in Device Manager have to be named differently, or is the mere fact that they are "display 1" and "display 2" sufficient to be able to assign a specific color profile to each monitor individually?

In my case, I have a dual-head ATI HD4850 video card, and two monitors: (1) Eizo HD2441W 16x9 LCD at 1920x1200 and 59hz refresh, and (2) IBM P275 4:3 CRT at 1280x960 and 85hz refresh. However they do not show up specified as such in Device Manager. Instead, they both show up as generic PnP devices:



At the moment, there are NO specific named color profiles associated with either monitor. But, assuming I wanted to (e.g. if I did a "color calibration"), is it possible for me to associate one specific color profile with one of these two monitors, and a second specific color profile with the other monitor?

And if so, is this something new with Win7? I thought that in the past (with WinXP and whatever WinXP video drivers for my same hardware supported it), assigning a color profile to one monitor would also get that color profile showing up on the second monitor? Or was I just mis-reading what I was seeing in Device Manager?


Second, in the case of the OP, the Samsung monitor (which apparently is the one that had the problem with Win7 and needed the specific sRGB profile you pointed out) was monitor 1. The Dell display was monitor 2.

And yet, he had calibrated the Dell monitor 2 with the Eye2 device and software (and created a color profile for it, presumably, rather than a color profile to be used by the Samsung monitor 1). He then manually adjusted the Samsung monitor 1 so that it looked good... which in my opinion is a pretty crucial piece of the story.

And then he saw the white/yellow symptom we're discussing.

And you now say that for the Samsung monitor he should select a particular ICC profile for that device. And OP says this solved his problem.

So, is he actually now using TWO DIFFERENT COLOR PROFILES thanks to the ability of the Win7 video drivers supporting this... one for the Dell monitor (from his Eye2 calibration process) and now a second different one for the Samsung monitor (from the manual selection process you walked him through with your tutorial and screenshot)?

In other words, was the problem all along that he actually had NOT also done a second color calibration with the Eye2 device specifically for the Samsung monitor?

If he can now associate one sRGB profile with the Samsung per your instructions, why couldn't he just have done an official Eye2 color calibration for that same monitor? Chances are it would have been the same or similar as the one you designated to be used, and would have been the same solution in the first place.


Bottom line: does Win7 actually support unique and separate ICC color profiles for individual specific monitors? Isn't this new with Win7, as I don't believe it was possible with WinXP (though I may be wrong here)?

And shouldn't the OP simply have also created a second color profile for the Samsung monitor (rather than manually adjusting it to match what the Dell monitor now looked like with its new color profile), as he'd already done with the Dell monitor, using the same Eye2 method?

Remember that in his original problem description, he mentioned:
Second also, I've calibrated the Dell monitor with i1display 2 calibrator. Since I can't have 2 color profiles with this videocard I had to calibrate the Samsung manually with the monitor controls, hence why the I mention the color display is nearly identical on both monitors.
Isn't this incorrect according to what the final solution actually was? If he still has the Dell profile operational from Eye2, and the new sRGB profile selected for the Samsung per your recipe, doesn't he now actually have two separate color profiles in place for this same video card... something he thought he could NOT do???

Or, is he now simply using the specified sRGB profile for the video card (and thus both monitors, including Dell as well as Samsung), which is "better for the Samsung display" than the one created by the Eye2 device and thus no longer exhibits the white/yellow symptom for Photo Viewer?

===> OP: Is only one color profile being used for both monitors (with the new one better for Samsung), or are two separate color profiles assigned to each of your two monitors? Please look into Color Management for each display, and let us know.
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08 Oct 2011   #16
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Dsperber I'm not quite sure of your question(s) there. I have never used multiple monitors so I don't know if there are two profiles being used but, I think there is.
The solution I supplied with using the sRGB IEC61966-2.1 as the system default color profile was given to me by Essenbe and HopalongX, we all also have nVIDIA graphics cards and they also play into this.
The really stupid thing is that the only color malfunction is with the MS Picture Viewer, all else looked perfect.
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08 Oct 2011   #17
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Dsperber I'm not quite sure of your question(s) there. I have never used multiple monitors so I don't know if there are two profiles being used but, I think there is.
The solution I supplied with using the sRGB IEC61966-2.1 as the system default color profile was given to me by Essenbe and HopalongX, we all also have nVIDIA graphics cards and they also play into this.
The really stupid thing is that the only color malfunction is with the MS Picture Viewer, all else looked perfect.
Well now I'm REALLY confused. I thought the solution you prescribed was specifically for his problem, which specifically involved TWO monitors and MS Photo Viewer.

The OP problem description came from using the MS Picture Viewer (which is, as both you and I agree, a problematic program on lots of levels) and dragging the preview window across the divide of his two monitors... (1) Samsung, and (2) Dell, using his nVidia graphics card. He had calibrated the Dell monitor with the Eye2 device and software (which produces an ICC color profile that then gets used for that monitor), and then manually adjusted the Samsung monitor so that things looked good... except for this strange white/yellow transition with Photo Viewer when dragging its preview window across the divide between the two monitors.

Hence my earlier confusion and question. OP also (like me) thought that only one color profile could be used, even if you had two separate monitors and wanted to use a separate color profile for each one. That's why he approached his original goal by calibrating the Dell (2) and then manually adjusting the Samsung (1). In my mind, I personally believe that the Eye2-produced color profile (from calibrating the Dell) was used for BOTH machines, but I'm not sure.

Now when he followed your instructions, and instead used the other sRGB profile you pointed him to, that it was THIS profile now used for both monitors... unless in fact by associating it with the Samsung monitor he now really did have TWO SEPARATE COLOR PROFILES activated, the Eye2-produced one for the Dell and the sRGB you specified for the Samsung.

And, if this is actually the case (only would be known for sure if OP will provide the answer by looking in his Device Manager and Color Management for each display), then I can understand why he says that this "fixed" his white/yellow problem.

But again, if you really CAN have two separate profiles for two separate monitors, then why couldn't he simply have calibrated the Samsung monitor and produced an Eye2-generated profile, after calibrating the Dell monitor and producing its Eye2-generated profile in the first place, instead of manually adjusting the Samsung with no color profile used as he tried (but which resulted in the white/yellow symptom)?


==> I'd like to know what Color Management now shows on his machine. Is the Eye2-created profile actually in use for the Dell, and your sRGB profile actually in use for the Samsung? Or not?

I'm puzzled, because I cannot add a color profile for my monitor #2, but rather only for monitor #1. This suggests you can't have separate color profiles for each of your separate monitors, but again I don't know if this is really the case.

But OP's got a graphics card that supports two monitors, just like I do. And he's got two monitors on his desktop, just like I do. And yet I have no white/yellow problem using the same MS Photo Viewer program when dragging the preview window across the monitor divide. So why not??
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