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Windows 7 Home Premium 64bit - Black screen with active cursor
Hi, thanks in advance for the advice i will hopefully receive. :)
I have only had my Asus CM 1730-03 desktop for 4 days and it works fine except one very important thing. Four out of 5 times when I turn it on, it shows the Asus logo and the Windows 7 logo and plays the Windows 7 music, then I see a black screen with an active cursor that I can move with the mouse. No key commands work, like CTRL-ALT-DELETE. All I can do is hold the power button in until it turns off, then turn it on again. Even when it does boot successfully and I use it for a while, when it goes into rest mode, I get the same black screen and active cursor and have to power down again.
The only installations I have done are Kapersky anti-virus and an internal Linksys Wireless-G adapter from my old computer. At first I did not install the software for the wireless adapter, but I took it out of the PC today, installed the software successfully, and re-installed the adapter (per the instructions) and the computer is still behaving the exact same way.
Once again, thanks in advance for your assistance.