Can't install my accounts disc


  1. Posts : 1
    windows 7 preofessional
       #1

    Can't install my accounts disc


    Hi

    Have a new pc running windows 7 professional and I'm having a couple of issues trying to load software from my discs.

    My accounts prog goes through the first two option screen then just stops and vanishes.

    I know the disc is ok as I've tried loading it onto my laptop and the install sequence is fine.

    Also, I have an external hard that I would just plug into me laptop and it loads itself and is accessible, I don't understand what happens on the new pc. Certainly different I need help on how to access this external drive.

    As you can gather I'm not all that clever with pc's - just hope I turn them on and they work.

    Thanks
      My Computer


  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #2

    Hi and welcome to Seven Forums fragmented.
    What operating system in on the laptop, I assume it is a different one than the one you can't install the accounts program on?

    Check your software to see if it is compatible with Windows 7 here: http://www.microsoft.com/windows/com...s/default.aspx

    Do you mean you have an external drive which the new windows 7 machine doesn't recognize? How are you attaching it?

    We will need some specs for the PC you have issues with. Follow these steps please.

    System Info - See Your System Specs
      My Computer


 

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