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Windows 7: Help! my new laptop takes forever to turn off!

11 Oct 2011   #1

Windows 7 Home premium 64bit
 
 
Help! my new laptop takes forever to turn off!

Hi, I recently bought a new laptop from samsung model number RC512.
My laptop worked just fine until like 2-3 weeks after use.
It takes about 3-4 minutes to turn off.
it used to turn off in like 15 sec. but now its taking forever.
My guess is that a little game that I played caused this problem.
here are my specs.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: RC512
BIOS: AMIBIOS Version 00FN.M034.20110511.SSH
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz (4 CPUs), ~2.1GHz
Memory: 6144MB RAM
Available OS Memory: 6056MB RAM

is there any way to fix my laptop? thank you. :]

My System SpecsSystem Spec
.

11 Oct 2011   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

Tyu,

We need you to fill out your System Specs and here is how:
Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use
SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.


===========================================

Your cooperation will be appreciated.

=========================================

Please carry out this procedure:
list of STARTUP PROGRAMS
CCleaner | Tools
icon | Startup button |
click on Save to text file button (bottom right side)

Attach the startup.txt file generated by CCleaner
http://www.piriform.com/ccleaner

List of INSTALLED PROGRAMS
CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side)

Attach the install.txt file generated by CCleaner.
http://www.piriform.com/ccleaner

Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
11 Oct 2011   #3

Windows 2000 5.0 Build 2195
 
 

Try opening an administrative command prompt and stop the Windows Update service (i.e. net stop wuauserv). If it takes forever to stop, that's your problem. If it stops immediately, then it's not and I suggest you start it again by net start wuauserv.

If Windows Update is the problem then you have to stop wuauserv, delete the contents of C:\Windows\Software Distribution folder, and re-check for Windows Updates and install them.
My System SpecsSystem Spec
.


11 Oct 2011   #4

Windows 7 Professional SP1 32-bit
 
 

Welcome tyu678!

Does your laptop say "Stopping services" or "Shutting down" when it's taking that long to actually power off?

(I have an idea, but want to hear your answer first)
My System SpecsSystem Spec
11 Oct 2011   #5
Microsoft MVP

 

Clean up factory bloatware, most importantly turn off the programs which may be starting up and leeching CPU/RAM, slowing Startup and Shutdown and can spy on you.

Next work through these troubleshooting steps.

As a last resort, use the tool which the Pro's use to troubleshoot these issues: Trace Windows 7 boot-shutdown-hibernate-standby-resume issues - MSFN Forums
My System SpecsSystem Spec
11 Oct 2011   #6

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by Corazon View Post
Welcome tyu678!

Does your laptop say "Stopping services" or "Shutting down" when it's taking that long to actually power off?

(I have an idea, but want to hear your answer first)
Yes, It says 'shutting down' and shows little circle spinning around

from their it takes like 3 minutes to be turned off
My System SpecsSystem Spec
11 Oct 2011   #7

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Tyu,

We need you to fill out your System Specs and here is how:
Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use
SIW or Speccy or System Info

Add the word laptop or desktop or netbook to the
“system manufacturer” block, for example,
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on the SAVE CHANGES button.


===========================================

Your cooperation will be appreciated.

=========================================

Please carry out this procedure:
list of STARTUP PROGRAMS
CCleaner | Tools
icon | Startup button |
click on Save to text file button (bottom right side)

Attach the startup.txt file generated by CCleaner
http://www.piriform.com/ccleaner

List of INSTALLED PROGRAMS
CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side)

Attach the install.txt file generated by CCleaner.
http://www.piriform.com/ccleaner

Post a File or Screenshot in Seven Forums
I have attached the following files


Attached Files
File Type: txt install.txt (10.5 KB, 57 views)
File Type: txt startup.txt (3.1 KB, 29 views)
My System SpecsSystem Spec
11 Oct 2011   #8

Windows 7 Home premium 64bit
 
 

Quote   Quote: Originally Posted by arkhi View Post
Try opening an administrative command prompt and stop the Windows Update service (i.e. net stop wuauserv). If it takes forever to stop, that's your problem. If it stops immediately, then it's not and I suggest you start it again by net start wuauserv.

If Windows Update is the problem then you have to stop wuauserv, delete the contents of C:\Windows\Software Distribution folder, and re-check for Windows Updates and install them.
I've tried it and it takes about 2 sec. to turn it off. so I'm assuming its not the problem.
but thank you for your advice :]
My System SpecsSystem Spec
11 Oct 2011   #9

Windows 7 Ultimate 64Bit
 
 

If you hold down the power button does it shut down quickly ?

You could use that method until you figure out what`s causing the problem.
My System SpecsSystem Spec
11 Oct 2011   #10

MS Windows 7 Ultimate SP1 64-bit
 
 

tyu,
| type MSCONFIG | ENTER | STARTUP tab |

uncheck ALL | OK | RESTART |

Have no fear. You have disabled nothing. You have told MS not to run those programs at startup time.

If this doesn't cure the problem, them there are further steps you can take.
My System SpecsSystem Spec
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 Help! my new laptop takes forever to turn off!





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