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Windows 7: My Laptop Slow Start up, Crash after sleep

17 Oct 2011   #21
ooklmao1

Window 7 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
May I ask why you didn't tell us before that you were using two anti virus programs? Remove McAffe.....
Malwarebytes will work with a anti virus program with no problem.
marsmimar and I have both posted this information. You do not need to turn off Avast when running Malwarebytes. Just a note, don't scan with two programs at the same time. Have you used any Tune Up programs or registry cleaners? For us to help you we need timely information.
Alright so i completely forgot about Mcafee, I rarely use it. Umm i dont think I have used any tune up or registry cleaners on my laptop? Could you name some so i can make sure?

Andd I've completely remove Mcafee but my laptop still starts up slow?
Current Programs: Spybot, Malwarebytes, and Avast. Those 3 are the ones I am currently using


Sorry for the wait, I had school and stuff so I couldnt give a immediately response


My System SpecsSystem Spec
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17 Oct 2011   #22
ooklmao1

Window 7 64bit
 
 

Quote   Quote: Originally Posted by Vertex View Post
Quote   Quote: Originally Posted by ooklmao1 View Post
Alright, well the results after my scan are..
I removed a bunch of adware? I'm not sure if thats the problem? but i didn't get anything else from the scan. Soo now what would you like me to do?
And how do i make sure my 2 antivirus aren't colliding with each other? I actually have Mcafee,Avast, and malware bytes. Not sure if Spybot Seach And Destroy is an antivirus, but i have that too.
You simply must not have multiple antivirus programs installed and running at the same time. Last time, I did not recall you say that you installed Mcafee as well? Are you saying you now have Avast, Mcafee and Malwarebytes installed and running at your computer right now plus you also have Spybot? That is a recipe for disaster. I suggest you must only have one of these programs installed. Not sure if Spybot is OK with any of them but Avast, Mcafee and Malwarebytes must not linger there at the same time. You must have only one of them installed and running at your computer. A very slow computer is a very common symptom of antivirus program conflict.
KK, so I have removed Mcafee but i still have the same slow start up problem
My System SpecsSystem Spec
17 Oct 2011   #23
marsmimar

Microsoft Community Contributor Award Recipient

 
 

If you updated Malwarebytes, ran a full scan, and no malware was found, I'd suggest performing a Clean Boot to isolate any problems. This Microsoft article explains how to do that. Make sure to take your time and follow the steps exactly.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
My System SpecsSystem Spec
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18 Oct 2011   #24
ooklmao1

Window 7 64bit
 
 

Quote   Quote: Originally Posted by marsmimar View Post
If you updated Malwarebytes, ran a full scan, and no malware was found, I'd suggest performing a Clean Boot to isolate any problems. This Microsoft article explains how to do that. Make sure to take your time and follow the steps exactly.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Could you tell me how to update malware bytes?
nvm
My System SpecsSystem Spec
18 Oct 2011   #25
ooklmao1

Window 7 64bit
 
 

Quote   Quote: Originally Posted by ooklmao1 View Post
Quote   Quote: Originally Posted by marsmimar View Post
If you updated Malwarebytes, ran a full scan, and no malware was found, I'd suggest performing a Clean Boot to isolate any problems. This Microsoft article explains how to do that. Make sure to take your time and follow the steps exactly.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Could you tell me how to update malware bytes?
nvm
Ok, so i fully updated malwarebytes and did a full scan on my laptop and no luck. Infection free~ so ill try to follow the link you gave me and see how it goes
My System SpecsSystem Spec
18 Oct 2011   #26
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Glad to hear Malwarebytes didn't find any problems. Let us know how the clean boot turns out.
My System SpecsSystem Spec
19 Oct 2011   #27
ooklmao1

Window 7 64bit
 
 

For some reason Aero theme is now working, Audio service it running again, Internet no longer freezing.
That takes care of all those problems, just gotta solve the slow start up problem now...
Going to try the clean boot up and see how it goes, hopefully it fixes everything
My System SpecsSystem Spec
20 Oct 2011   #28
ooklmao1

Window 7 64bit
 
 

Other than my slow starting up problem, my laptop seems to be switching off aero theme. I've tried changing it but its greyed out. I've also try troubleshooting it, but it says the theme couldn't be applied. Sometimes is switches itself back on though? So anyone know the solution to this?
My System SpecsSystem Spec
22 Oct 2011   #29
ooklmao1

Window 7 64bit
 
 

Ok, after constant problems that kept on arising. I just decided to system restore my laptop to a couple of weeks back. Everything was fine for about a day, then I notice all the problems came back when I updated window 7? I think this is the problem. After an windows update my laptop began to start up slow again, freeze on certain sites, revert to windows basic theme, etc.. So I believe this is the problem, has this happened to anyone else?? Help would be appreciated! How can I not install an update for my laptop?
My System SpecsSystem Spec
22 Oct 2011   #30
marsmimar

Microsoft Community Contributor Award Recipient

 
 

How many updates did you try to install? I usually do updates in small groups (maybe 3 - 5 at a time.) After installing those updates I'll run my machine for a while to make sure it's working correctly. If it is, I'll install the next 3 - 5. If a problem occurs I'll know exactly which group of updates to uninstall. Uninstall all of the updates in that group, reboot, and install just one at a time. They'll either all install properly or you'll know which specific update is the problem. Ignore that update for the time being and continuing installing the rest 3 - 5 at a time. When all updates are installed and machine is working right, try installing the problem update. If it still won't install right you'll probably need to Google that update to see if others have had the same problem.

Before installing your updates you could also run the system update readiness tool. This Microsoft article gives more info.

What is the System Update Readiness Tool?

And if this doesn't help you should be able to get free update support from Microsoft.

Support for Microsoft Update technical problems - troubleshooting

If you know you don't need a particular update, you can hide it so it doesn't keep asking you to install it.

Windows Update - Hide or Restore Hidden Updates

And finally you can look at this tutorial for resetting Windows Update components.

Windows Update - Reset
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