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Windows 7: windows 7 shutting down randomly


16 Oct 2011   #1

Windows 7 Ultimate 32bit
 
 
windows 7 shutting down randomly

I just installed a new motherboard in my HP Pavilion dv5000 laptop. I installed Windows 7 Ultimate. Now when I run windows it will just randomly shut down. Even when I was installing windows it shut down twice in tell I got it installed. I have check to see if it is overheating and it is not. If I run windows in Safe Mode it WELL not shut down as a mater of fact I am writing thes message from Safe Mode. It has been on for 2 hours without shuting down.
When I reboot to regular mode it will shut down within a few min.

What should I look at or is there a program I can run to find what is wrong.
I have already checked for virus.

I also reinstalled windows from scratch 3 times.


My System SpecsSystem Spec
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16 Oct 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Have you downloaded and installed all proper drivers for that new motherboard?
My System SpecsSystem Spec
16 Oct 2011   #3

Windows 7 Ultimate 32bit
 
 

Yes
My System SpecsSystem Spec
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16 Oct 2011   #4

Windows 7 Ultimate x64
 
 

Have you disabled automatic restart on system failure (blue screen) I believe you have this option by pressing F8 just before windows starts loading on boot up. It may be a blue screen and your not getting to see it.

Memtest86++ might also be a good idea with your old ram in your new board, they may not be 100% BFF's
My System SpecsSystem Spec
16 Oct 2011   #5

WINDOWS 7 ULTIMATE SP1 64-BIT
 
 

Quote   Quote: Originally Posted by rdkurth View Post
I just installed a new motherboard in my HP Pavilion dv5000 laptop. I installed Windows 7 Ultimate. Now when I run windows it will just randomly shut down. Even when I was installing windows it shut down twice in tell I got it installed. I have check to see if it is overheating and it is not. If I run windows in Safe Mode it WELL not shut down as a mater of fact I am writing thes message from Safe Mode. It has been on for 2 hours without shuting down.
When I reboot to regular mode it will shut down within a few min.

What should I look at or is there a program I can run to find what is wrong.
I have already checked for virus.

I also reinstalled windows from scratch 3 times.
hmmm sounds intersting... so on safe mode it doesnt shut-down and no blue-screen at all?.. so you have an IDE hard drive right? cuz if its the IDE hard drive you might need a replacement.
also, do you replace the motherboard by yourself or it was done in a shop?
My System SpecsSystem Spec
16 Oct 2011   #6

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Sub Styler View Post
Have you disabled automatic restart on system failure (blue screen) I believe you have this option by pressing F8 just before windows starts loading on boot up. It may be a blue screen and your not getting to see it.

Memtest86++ might also be a good idea with your old ram in your new board, they may not be 100% BFF's

I disabled automatic restart but it still does not give me a blue screen it just shuts down


I checked the memory and it check out as OK
My System SpecsSystem Spec
16 Oct 2011   #7

Windows 7 Ultimate 32bit
 
 

yes in safe mode it doesn't shut down and in regular mode when it shuts down no blue screen

Yes it has a IDE drive.
I changed the motherboard. If it was done in a shop I would have taken it back already.

I don't understand way it works in Safe mode but not in regular mode. I don't believe the hard drive is bad it is a few weeks new and I also ran Sprite on it which found no errors even at low leavels
My System SpecsSystem Spec
16 Oct 2011   #8

Windows 7 Ultimate x64
 
 

try loading normal mode, then type msconfig into the start menu, turn everything off, then restart. Enable things one by one until you find the culprit.
My System SpecsSystem Spec
16 Oct 2011   #9
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)
 
 

I'm inclined to believe it is a driver issue. In safe mode, windows loads with only the minimal necessary drivers for it to work. Therefore, perhaps it is a driver that is causing the shutdowns. I would suggest you update all drivers for hardware and software and see if it continues. If not, we could enable driver verifier in an effort to identify the offending driver. But, doing that may require a reinstall and someone from crashes and debugging to read the dump files. You may have dump files in the current situation. You can find them in C;/windows/minidump. open that folder and Copy and paste the contents to your desktop (requires Admin approval). Right click them and select send to - compressed zip folder. also follow the instructions for posting in crashes and debugging. If updating drivers does not work, upload the mini dump and files from crashes and debugging in a new thread there.
My System SpecsSystem Spec
16 Oct 2011   #10

Windows 7 Ultimate x64 SP1
 
 

Where did you get your drivers?
My System SpecsSystem Spec
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