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Windows 7: Windows 7 "Shutdown Box" Problem


20 Oct 2011   #1
ESL

Windows 7 Home Premium x64
 
 
Windows 7 "Shutdown Box" Problem

Here is a screenshot I found online of what I have encountered lately with my Windows 7 Home Premium system. When I close certain programs, I sometimes get a box very similar to the attached one pop up, asking me what shutdown options I would like to perform in Windows 7.

The problem is, when this box pops up, it eliminates all of my icons to the left of my PC's clock, almost leaving my system in between a state of shutdown and not. After this happens, if I try to run Windows Live Mail, I always get an error saying something about corrupted calendar entries in Windows Live Mail, so it cannot open. Upon restart, and upon opening Windows Live Mail again, emails that I have moved from the inbox to a personalized folder are not only in the personalized folder, but they are AGAIN in the inbox, and if I try to delete them from the inbox, it says "an unknown error has occurred."

I recently did a clean install of Windows 7, and this is the first time I have ever encountered this shutdown box. I've used Windows 7 since late 2009. Could this box be a result of a Windows Update I blindly installed? I would like it to be gone from my system. It's frustrating that it only comes up occasionally when I close a program. I would like to identify the cause so I can eliminate it permanently.




Attached Thumbnails
-shutdown.jpg  
My System SpecsSystem Spec
20 Oct 2011   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What specific programs cause this odd window?
My System SpecsSystem Spec
20 Oct 2011   #3
ESL

Windows 7 Home Premium x64
 
 

Three so far, but it's strange, because it isn't all the time. WM Recorder, Malware Bytes, and Daemon Tools Lite.
My System SpecsSystem Spec
20 Oct 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I don't think that is a Windows 7 function, but was present in XP. Do a full scan with your Malwarebytes after doing an update. The same with Super AntiSpyware, there's a link below my sig.
You can also try sfc /scannow.
My System SpecsSystem Spec
20 Oct 2011   #5
ESL

Windows 7 Home Premium x64
 
 

Thanks. I'll let you know the results of the scans. In the meantime, I'd like to tell you I was able to reproduce the problem just now by closing down WM Recorder. As you'll see from the screenshots, the whole color scheme of Windows 7 changed, my icons to the left of the clock were reduced from nine down to two, and the shutdown box appeared.


Attached Thumbnails
-normalcolour.png   -colourchange.png  
Attached Images
 
My System SpecsSystem Spec
20 Oct 2011   #6
ESL

Windows 7 Home Premium x64
 
 

All scans came back normal, except Super AntiSpyware, which found and removed 184 tracking cookies.
My System SpecsSystem Spec
20 Oct 2011   #7
ESL

Windows 7 Home Premium x64
 
 

I recreated the problem again by closing WM Recorder, and this time when I did, in addition to the Windows 7 shutdown box, it asked about MalwareBytes, and if I wanted to exit the MalwareBytes protection module. See the attached screenshot.


Attached Images
 
My System SpecsSystem Spec
20 Oct 2011   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You're welcome. I do see you have some updates waiting too.
My System SpecsSystem Spec
20 Oct 2011   #9
ESL

Windows 7 Home Premium x64
 
 

Yes. Just IE9 and Silverlight.
My System SpecsSystem Spec
20 Oct 2011   #10
Brink
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello ESL,

What method are you using to close these windows/programs?

If you are pressing the ALT+F4 keys to close them, then you may have also pressed the ALT+F4 keys when the desktop just happened to be active. That would open the "Shut Down Windows" dialog box.

Hope this helps,
Shawn
My System SpecsSystem Spec
Reply

 Windows 7 "Shutdown Box" Problem




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