Deleted user account reappears at login


  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    Deleted user account reappears at login


    Hi

    A couple of months ago I had to take my HP TouchSmart in to get a new fan put in, when It came back it had a user account called 'test' on it. I assumed the repair guys set it up to test something but I've tried deleting it and it just shows back up at the next login. As far as I can see there's nothing on it so I don't know why it won't delete, does someone know how I can get rid of it?

    Thanks
      My Computer


  2. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Kat, and welcome to Seven Forums.

    What method did you use to try and delete the user account with?

    User Account - Delete

    Hope this may help,
    Shawn
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I tried deleting it in both the users accounts and in the elevated command prompt, as I can't use the local users and groups option. With both the test user reappears at startup...
      My Computer


  4. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #4

    Kat,

    In User Accounts (control panel), what type (ex: Standard user or Administrator) does it have for the "Test" user account?


    As a test, see if using OPTION TWO in the tutorial below with the command below in a elevated command prompt to disable the "Test" user account may allow you to be able to delete the user account, and delete it's C:\Users\Test folder afterwards.

    Net user "Test" /active:no

    User Account - Enable or Disable
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    The test user is an administrator.

    I disabled the account before deleting but it still reappeared at start up.

    Thanks for all your help
      My Computer


  6. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #6

    Are you part of a domain or workgroup?

    Does the account remain disabled?

    Just as a test, enable the built-in Administrator account to see if you may be able to delete "Test" while logged in the built-in "Administrator" account, and still have it deleted after a restart.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Hi Brink

    No I'm not part of a domain or workgroup.

    The account does not remain disabled, once the computer is restarted it shows up again at login.

    I tried deleting the account through both the control panel and command prompt in the built in admin account but both times it reappeared after restart.
      My Computer


  8. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #8

    It wouldn't hurt to create a bootable USB/DVD with Microsoft Standalone System Sweeper, and scan your system at boot with it to help make sure that your system is clean.
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Here were the results:


    Code:
     
    --------------------------------------------------------------------------------
    Standalone System Sweeper Log, (c) 2006
    Started On Thu Oct 27 2011 16:41:41
    ************************************************************
    Product Version: 2.0.213.0
    Engine Version: 1.1.2803.0
    AS Signature Version: 1.0.0.0
    AV Signature Version: 1.0.0.0
    ************************************************************
    Signature updated on Thu Oct 27 2011 16:42:04
    Product Version: 2.0.213.0
    Engine Version: 1.1.7801.0
    AS Signature Version: 1.115.648.0
    AV Signature Version: 1.115.648.0
    ************************************************************
    !WARNING
    Expensive file
    File Name:D:\SwSetup\MSDVD\MSDVD_3.0.1.3123_ALL_APP_W7_WW-01.exe->(WinZipSfx)->hp/tmp/src/Data1.cab->_B518263A33804C898AE900C1CFC0FA0C
    File Size:6332352
    Time:6754
    Container:No
    Metric:CPU
    CRC4:2813297023
    CRC8:2687760638
    CRC16:2876155061
    CRCHeader:955211867
    CRCFooter:1931327431
    !WARNING
    Expensive file
    File Name:D:\Windows\System32\Recovery\Winre.wim
    File Size:168390841
    Time:131836
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:3343223055
    CRCFooter:2150084017
    !WARNING
    Expensive file
    File Name:E:\preload\base.wim->\SwSetup\MSDVD\MSDVD_3.0.1.3123_ALL_APP_W7_WW-01.exe->(WinZipSfx)->hp/tmp/src/Data1.cab->_B518263A33804C898AE900C1CFC0FA0C
    File Size:6332352
    Time:6380
    Container:No
    Metric:CPU
    CRC4:2813297023
    CRC8:2687760638
    CRC16:2876155061
    CRCHeader:955211867
    CRCFooter:1931327431
    !WARNING
    Expensive file
    File Name:E:\preload\base.wim->\SYSTEM.SAV\FactoryUpdate\boot.wim
    File Size:244049072
    Time:129028
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:3668913219
    CRCFooter:2962380179
    !WARNING
    Expensive file
    File Name:E:\preload\base.wim->\Windows\System32\Recovery\Winre.wim
    File Size:168390841
    Time:129761
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:3343223055
    CRCFooter:2150084017
    !WARNING
    Expensive file
    File Name:E:\preload\base.wim
    File Size:13052819186
    Time:4303505
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:2582643255
    CRCFooter:554148536
    !WARNING
    Expensive file
    File Name:E:\preload\base.wim
    File Size:13052819186
    Time:4430178
    Container:Yes
    Metric:WALL
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:2582643255
    CRCFooter:554148536
    !WARNING
    Expensive file
    File Name:E:\Recovery\WindowsRE\winre.wim
    File Size:272825522
    Time:179572
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:882279019
    CRCFooter:3806071848
    !WARNING
    Expensive file
    File Name:E:\system.sav\FactoryUpdate\boot.wim
    File Size:244049072
    Time:125721
    Container:Yes
    Metric:CPU
    CRC4:600113741
    CRC8:393119255
    CRC16:1784157772
    CRCHeader:3668913219
    CRCFooter:2962380179
    ************************************************************
     
    Standalone System Sweeper Log, (c) 2006
    Stopped On Thu Oct 27 2011 22:15:10 (Exit Code = 0x0)
    ************************************************************
    Last edited by Brink; 27 Oct 2011 at 11:18. Reason: code box
      My Computer


  10. Posts : 71,980
    64-bit Windows 11 Pro for Workstations
       #10

    I don't see anything that is a threat in the log file. :)

    You might go back to where you took it, and ask them what this test account is for and remove if possible.
      My Computer


 

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