I have been given a laptop to try and sort out. For some unknowen reason the user account has changed from an administrator to a guest account.
Tried logging on through safe mode but nobody knew the administrator password. I cleared the password and gained access to the system via safe mode. When trying to access the system via admin normaly the admin account was not activated.
So safe mode again and reactivated it finally got into the system in normal mode but now the user that was guest that i want to make admin again con not be found. If i go looking in the users folder there user name and folder is there.
If i try to create a new user with the same user name the system will not let me. I need to get it back. Any ideas on how to achieve this?
System Manufacturer/Model Number Self Build OS Windows 7 Ultimate x64 CPU Intel Core2 Quad Q8300 2.5Ghz (@3.0Ghz) Motherboard Asus P5QD Turbo Memory Kingston HyperX 4x1GB DDR2 1066Mhz Graphics Card Asus/Nvidia 9500GT 1GB Sound Card On-Board HD Monitor(s) Displays 22" Widescreen TFT Screen Resolution 1920x1080
Keyboard Plastic one Mouse Plastic one PSU 650w Case ATX Cooling 140mm front, 120mm Rear, 80mm Chipset + stock CPU and GPU Hard Drives 2x 320Gb Seagate SATAII RAID 0
2x 80Gb Seagate SATAII RAID 0 Internet Speed 12Mbps Other Info BT Home Hub 2.0B Unlocked to other ISP and VOIP