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Windows 7: I can't find the .ost file in Outlook 2007 on Windows 7

28 Oct 2011   #11
sygnus21

Windows 10 Pro
 
 

OK, I see your pst which is 5.7gig! I would suggest you look at the links I provided for repairing the pst file and see if that helps to fix your delete problem. Let us know.

Edit: You may also want to look through this as well - You may experience performance problems when you are working with items in a large .pst file or in a large .ost file in Outlook 2007

And make sure you have the latest updates/service packs for your office suite.


My System SpecsSystem Spec
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28 Oct 2011   #12
Risingorca

Windows 7
 
 

I tried both of the scanexe files but they are not there. This is very frustrating....:/
My System SpecsSystem Spec
28 Oct 2011   #13
Risingorca

Windows 7
 
 

LOL, does that mean I need to clean out my email?
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28 Oct 2011   #14
sygnus21

Windows 10 Pro
 
 

Are you sure you read and followed the directions for scanning the pst file??? as I'm not sure what this means....
Quote   Quote: Originally Posted by Risingorca View Post
I tried both of the scanexe files but they are not there.
as I see your 5.7 gig pst file.

What do you mean by both scans? And that the files aren't there? I see the pst file.
My System SpecsSystem Spec
28 Oct 2011   #15
Risingorca

Windows 7
 
 

I tried both suggestions for running the scanexe file, but I cannot find any file by the name of "scanexe" as per the screenshot.


Attached Thumbnails
I can't find the .ost file in Outlook 2007 on Windows 7-screen.jpg  
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28 Oct 2011   #16
Risingorca

Windows 7
 
 

Edit: You may also want to look through this as well - You may experience performance problems when you are working with items in a large .pst file or in a large .ost file in Outlook 2007


This explains exactly what happened, I think. Do you think if I start with cleaning out emails and reducing the size will help? I still need to be able to delete the email from the outbox. I also cannot send any email out and it is seriously hindering my ability to work.
My System SpecsSystem Spec
28 Oct 2011   #17
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Risingorca View Post
I tried both suggestions for running the scanexe file, but I cannot find any file by the name of "scanexe" as per the screenshot.
What version of Windows 7 do you have? 32 or 64-bit?

If you have a 64-bit OS the Scanpst.exe will be in C:\Program Files (x86)\Microsoft Office\Office12

Again it's Scanpst.exe NOT "scanexe"
My System SpecsSystem Spec
28 Oct 2011   #18
Risingorca

Windows 7
 
 

Thank you, I found it and am now running it. I will let you know what happens.
My System SpecsSystem Spec
28 Oct 2011   #19
Risingorca

Windows 7
 
 

Thanks so much! It worked and now I can start cleaning my outlook out so that this won't happen again. Again, thanks so much
My System SpecsSystem Spec
28 Oct 2011   #20
sygnus21

Windows 10 Pro
 
 

Thanks. Happy to hear I was able to help you get it fixed.

Peace

PS, if everything is ok mark this thread solved...



New - Mark your own threads as solved.
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