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Windows 7: Laptop crashes and restarts whenever I unplug charger.


02 Nov 2011   #1

Windows 7 Ultimate 64 bit
 
 
Laptop crashes and restarts whenever I unplug charger.

It doesn't do it every time, but it's becoming a pain in the neck.

It doesn't blue screen and there's nothing in the event viewer.

My specs are attached.

I'm of a mind to think this is just hardware based, but any help would be appreciated!

Thanks.



Attached Files
File Type: txt DxDiag.txt (46.1 KB, 11 views)
My System SpecsSystem Spec
.

02 Nov 2011   #2

Windows 7 - Vista
 
 

Hi -

DirectX Kernel Diagnostics shows OS = Windows XP Pro SP3.

Is it the original battery?
" " A/C adapter?

One or both may be failing/ failed.

What happens if no battery is installed?

Regards. . .

jcgriff2

`
My System SpecsSystem Spec
02 Nov 2011   #3

Windows 7 Ultimate SP1 64-Bit
 
 

Chances are the battery has failed.

Are you able to run the laptop if you start it without the AC adapter?
My System SpecsSystem Spec
.


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 Laptop crashes and restarts whenever I unplug charger.




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