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Windows 7: Win7 Pro: System stopped responding, upon reboot no bluetooth device


03 Nov 2011   #1

windows 7 Home Premium 64bit
 
 
Win7 Pro: System stopped responding, upon reboot no bluetooth device

I recently built a new PC - ASUS P8Z68-V Pro, i5-2500K and ASUS 550 GTX Ti OC GPU, 16G Ram Windows 7 Pro SP1 64-bit OEM System Bulder Pack. Everything was running fine for a couple of months then one morning I found the system had frozen and I had to do a hard reset. (Nothing really made itself noticable in Event Viewer that would indicate a hardware failure.) It was almost like it was in sleep/hibernation mode and wouldn't wake but I have all those functions disabled.

Upon rebooting I am now getting an error message saying there is no Bluetooth COM port detected. (MOBO has built-in BT.) I have reloaded and updated the BT drivers but still the same error. I have verified that BT services are started and automatic. No BT devices are detected in device manager and when I try to configure a BT COM port there are no devices found to map to a port. When I try to start the ASUS BT program "BTGO", I get a message saying the BT device is not supported. Other error messages say the BT device is unplugged, turned off or not plugged in. I have checked in the BIOS that the BT controller is enabled and have tried everything I can think of to get the BT back online again but no success.

Should I try re-installing Windows 7? I started to do that but it looked like it was going to do a full install/upgrade. I am used to XP where it would give you the option of repairing the current install, but I am not seeing that with Windows 7.

I plead to the experts out there as to what I should try next? Is this even an OS problem or did the BT device on my MOBO just flake out?

Please help and thank you in advance!

My System SpecsSystem Spec
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 Win7 Pro: System stopped responding, upon reboot no bluetooth device




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