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Windows 7: DVD drive freezes my computer

05 Aug 2009   #1

Windows 7
DVD drive freezes my computer

Hey, I recently install windows 7 RC and when I tried to put in the cd to install some sound drivers my computer just froze. explorer.exe just stops responding whenever I put any disc in the drive. If I open the drive to take the disc out it instantly unfreezes and it's completely fine! HELP! I have tried reinstalling drivers and several other things and I'm at a loss.

My System SpecsSystem Spec

05 Aug 2009   #2

Windows 7 Home Basic 64bit

Hi twinkyman90, and welcome to Sevenforums.

Im thinking your problem might be caused by either a badly scratched/damaged cd or a malfunctioning cd/dvd drive.
Does this happen when you put in only that one cd, or does this happen with any cd you put in the drive?
My System SpecsSystem Spec
05 Aug 2009   #3

Windows 7 Professional x64 SP1

Welcome to SevenForums, twinkyman90.

This might be a long shot, but make sure the cables are securely connected to the drive. I had this problem before and it turns out the IDE cable (sounds so old now) was a bit loose. After I re-fastened it, the drive worked fine again.

If your cables are securely fastened, it may mean your DVD drive is faulty.
My System SpecsSystem Spec

06 Aug 2009   #4

Windows 7

Thanks for the quick reply guys! It's not just the one disk, I tried several, and I don't think it could be the drive because I have XP and 7 installed and it works fine in XP.
My System SpecsSystem Spec
17 Aug 2009   #5

windows 7

My computer does the same exact thing.

The dvd drive works in xp, but will not read any disc and will freeze the computer in Win 7.

It may have started after doing the windows updates, but not sure.

I have a samsung dvd writer, ide internal.
My System SpecsSystem Spec
17 Aug 2009   #6

Windows7 Enterprise SP1 x64 (Technet)

Try to disable Autoplay...

Just type Autoplay on search and uncheck the box...
My System SpecsSystem Spec
17 Aug 2009   #7

windows 7

thanks for the reply.

Unfortunately turning off autoplay did not help
My System SpecsSystem Spec
17 Aug 2009   #8


Do you have nero installed?

Also , you can look for a firmware update for your drive...

Check and make sure your transfer mode is set to DMA

You can also try changing the drive to Primary.
My System SpecsSystem Spec
17 Aug 2009   #9

windows 7

Nero is not installed
Firmware is latest
transfer mode is DMA
Drive is set to primary

Now the drive works perfectly in XP (dual boot)
My System SpecsSystem Spec
17 Aug 2009   #10

windows 7

the other day I uninstalled the dvd driver, and then scanned for new hardware, which reinstalled the driver. After this the dvd drive worked, after reboot it did not work again.

Today i just uninstalled the driver again, reinstalled, and the drive worked.
Rebooted and the drive is still working. hmmm
My System SpecsSystem Spec

 DVD drive freezes my computer

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