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Windows 7: Laptop Won't Boot, can't get past Initial Windows Screen

09 Nov 2011   #91
Jim15

Windows 7 Home Premium 64
 
 

Okay, so the DVD recovery options took a bit of an unexpected turn. When I first got to the screen for recovery options where you can choose to use recovery tools, it told me that windows was searching for installations. It took about 5 minutes to do this, then stopped to tell me:

"Windows found problems with your computer's startup options.

Do you want to apply repairs and restart your computer?"

It then gives me the option to restart, or hit "No". By hitting no I'm guessing I could continue on to recovery tools. However, when I look at the details of the problem:

"Repair details:

The following startup options will be added:
Name: Windows 7 Home Premium (recovered)
Path: Windows
Windows Device: Partition=C: (224873 MB)

Name: Windows Recovery Environment (recovered)
Path: Recovery\4dc61ff7-e11df-82d0-aabf0b65d853\winre.wim
Windows Device: Partition=C: (224873 MB)"

Looks like a fix to the partition problem!

BUT I just wanted to run it through you before proceeding. I'm going to make a habit of that so I make no mistakes.

Also, I will buy some CDs tomorrow if possible. $2 sounds like a very good deal.


My System SpecsSystem Spec
.
09 Nov 2011   #92
gregrocker

 

Looks like the DVD may be able to repair Win7, although you might have to boot back in to the REcovery tools list to run Startup Repair again if the offered repair fails. Try it now.

It can take up to 3 separate repairs with reboots, and this is providing the Win7 partition (or it's System Reserved partition) is marked Active. But it looks good from here.

Sometimes the onboard Startup Repair cannot repair Win7 because it relies on System files which may be corrupted or offline. This is why my first suggestion today was to run the repairs from disk.
My System SpecsSystem Spec
09 Nov 2011   #93
Jim15

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Looks like the DVD may be able to repair Win7, although you might have to boot back in to the REcovery tools list to run Startup Repair again if the offered repair fails. Try it now.

It can take up to 3 separate repairs with reboots, and this is providing the Win7 partition (or it's System Reserved partition) is marked Active. But it looks good from here.

Sometimes the onboard Startup Repair cannot repair Win7 because it relies on System files which may be corrupted or offline. This is why my first suggestion today was to run the repairs from disk.
It pretty much fixed the problem of not being able to reach recovery. I now have access to it.

However, after hitting next when selecting the language (US), the screen stays the same background, but no tools come up, startup repair included.

I'm also almost positive the same thing will happen as usual (Keeps going for hours without doing anything). Didn't you say there was something I should do first to fix that?

Edit: Alright, the tools eventually came up, guess they just took a long time to load. Knowing that startup repair is going to just keep repeating, do you still want me to try it anyway?
My System SpecsSystem Spec
.

10 Nov 2011   #94
gregrocker

 

What happened to the repair which you said was offered when you booted into the DVD Repair console and it discovered the "Recovered" Win7 installation? This seemed promising.

Are you already using the Win7 DVD you were downloading?

If not you'll need to use it, making sure WIn7 or it's 100mb System Reserved partition are marked Active then running Startup Repair 3 times.
My System SpecsSystem Spec
10 Nov 2011   #95
Jim15

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What happened to the repair which you said was offered when you booted into the DVD Repair console and it discovered the "Recovered" Win7 installation? This seemed promising.

Are you already using the Win7 DVD you were downloading?

If not you'll need to use it, making sure WIn7 or it's 100mb System Reserved partition are marked Active then running Startup Repair 3 times.
The repair ran and restarted the computer. Unfortunately this didn't fix everything, but it did fix the initial problem where I couldn't access recovery options.

So I can now go to advanced options, do repairs to get into the recovery environment, and either do things from the command prompt, or run startup repair.

I'm going to check if the right partition is marked active and update you on that in a moment.

The newest windows install iso is still downloading and at a very slow pace. It likely won't be done for several hours unless my internet decides to speed up.

Also, I have fully downloaded system sweeper on my flashdrive, and it's ready to use. Let me know if and when you want me to use it.
My System SpecsSystem Spec
10 Nov 2011   #96
Jim15

Windows 7 Home Premium 64
 
 

UPDATE:

So upon going through the process of making a partition active, I found the one you were referring to. For me, it's partition 2 that's listed as a 100 MB size as you described, so I marked it as active.

There two other partitions. Partition 1 says that it's a recovery type, while partition 3 says it's another primary, but this one has a much larger size of 219 GB.

Out of these other two, could you tell me which should be active/inactive? Thanks, I'll wait at that prompt for your suggestion.
My System SpecsSystem Spec
10 Nov 2011   #97
gregrocker

 

Mark the 100mb System Reserved partiition Active and make sure none others are, including on any other HD's. Unplug any externals. Then run 3 Startup REpairs with reboots.

If this fails, move the Active flag to the Win7 partition (likely the 219gb - you should know this) to run the 3 Repairs again in case the 100mb boot partition is corrupted.

If these fail, try this over again with the DVD Repair console so that repairs don't depend upon System files.

Then you can try Partition Wizard alternative method I gave earlier.

As a last resort, you can try marking the REcovery partition Active to see if it will reboot into it. Then try rebooting again tapping the Alt and F10 key together as described here: Acer Support: Restoring a system to factory load
My System SpecsSystem Spec
10 Nov 2011   #98
Jim15

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Mark the 100mb System Reserved partiition Active and make sure none others are, including on any other HD's. Unplug any externals. Then run 3 Startup REpairs with reboots.

If this fails, move the Active flag to the Win7 partition (likely the 219gb - you should know this) to run the 3 Repairs again in case the 100mb boot partition is corrupted.

If these fail, try this over again with the DVD Repair console so that repairs don't depend upon System files.

Then you can try Partition Wizard alternative method I gave earlier.

As a last resort, you can try marking the REcovery partition Active to see if it will boot, either using the hotkey at boot or not - try both ways. What the hotkey does is mark the Partition Active so it will reboot into it. Acer Support: Restoring a system to factory load
Okay, I made sure the others were inactive, and that the 100 MB partition was active.

I will now attempt startup repairs. But before I do that, how long would you say I should wait before it's just the same old problem as before? I'd rather not wait hours for no reason like the other times if you get what I mean. Is there a certain speed it usually runs at?

After I've tried your system repair suggestions, I will get to doing system sweeper to see if anything turns up.
My System SpecsSystem Spec
10 Nov 2011   #99
gregrocker

 

This is why you should run the Repairs from DVD as stated repeatedly. The System files needed for the repair can be corrupt or offline, requiring the fresh copy on the DVD.

Are you being warned that "Startup Repair needs to check the disk which can take up to an hour" as you reported in your first posts? If this happens and then the Repair hangs it can mean the Disk needs checking with diagnostics/repair CD scan as I've also repeated many times.

But Startup Repair could also be failing because it needs the DVD or Repair CD to run successfully, so get your DVD ready to burn the ISO when ready, using ImgBurn at 4x speed.

I will check in the morning.
My System SpecsSystem Spec
10 Nov 2011   #100
Jim15

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
This is why you should run the Repairs from DVD as stated repeatedly. The System files needed for the repair can be corrupt or offline, requiring the fresh copy on the DVD.

Are you being warned that "Startup Repair needs to check the disk which can take up to an hour" as you reported in your first posts? If this happens and then the Repairs hang it can mean the Disk needs checking with diagnostics/repair CD scan as I've also repeated many times.

But Startup Repair could also be failing because it needs the DVD to run successfully, so get your DVD ready to burn the ISO when ready, using ImgBurn at 4x speed.

I will check in the morning.
Yeah, I should have listened to you... but I'm certainly all ears now. You've started me down the path to recovery and given me hope that this could work out, so I'll definitely listen to your advice from now on.

It's exactly as you say, it warns that it may take over an hour. As I recall, you referred me to a link for the diagnostics/repair CD, but I'm unable to figure out my HDD model and make since I have no access to windows. In that guide, you need to be able to use Windows to figure out the make and model.

I definitely will be ready to burn the DVD, hopefully the right way this time.

Goodnight man! Thanks again for your patience and help.

In the meantime, I'm going to see if the older windows install iso will produce results when I try running startup repair with it. It may be missing some drivers, but perhaps it can still get this particular job done. I'll also run the system sweep and update on how that and the startup repair go.

UPDATE #1:

As mentioned above, I decided to try booting from the Windows ISO that was missing drivers and see if startup repair would work from there.

I selected repair, and from there system recovery options started looking for installations. Then something unusual happened. I got an error. At the top, it seemed to be named "RecEnv.exe - Corrupt File"

The description: "The file or directory D:\found.000 is corrupt and unreadable. Please run the Chkdsk utility."

My only option from there is hitting "OK".

From there, I am able to access recovery tools, but startup repair comes up automatically.

Even though I originally came to do startup repair, I'm going to cancel it, save that for later and do a chkdsk like the system suggested. Will update shortly with results.


UPDATE #2

Looking at the error message, even someone as non-tech savy as myself could deduce that the system wanted me to do a chkdsk of D:. So I specified as such by typing "D:" in the command prompt and ran the command "chkdsk /f", which gave me the following message:

"The type of the file system is NTFS.
Cannot lock current drive.

chkdsk cannot run because the volume is in use by another process. Chldsl may run if this volume is dismounted first. ALL OPEN HANDLES TO THIS VOLUME WOULD THEN BE INVALID. Would you like to force a dismount on this volume? <Y/N>"

I don't want to select yes until I get the okay from you greg. I just don't want to mess things up, so for now I hit N for no...

It then asks if I would like to schedule this volume to be checked the next time the system restarts. When I hit yes, exit the command prompt, and restart, it just goes back to booting from the CD and the check never happens.

I'm going to move on to startup repairs now and see how that goes on the ISO that's missing drivers. Will update soon!

UPDATE #3:

Startup Repair still gives the "Over hour" warning when I do it on the widnows install iso with missing drivers, so I take it I'm missing something important? Luckily the instal of the ISO is nearly complete at the moment. i powered down as soon as I saw the warning. the only thing left to try is running System Sweeper with my USB.

I will return with my final update of the night when the scan is over.

UPDATE #4

When I attempted to scan, I immediately got an error:

"Standalone System Sweeper encountered an error: 0x8050800c. And unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see help and support."

I will try to solve the issue. Will update if I find anything before going to bed.
My System SpecsSystem Spec
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 Laptop Won't Boot, can't get past Initial Windows Screen




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