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Windows 7: Laptop won't wake from sleep


06 Aug 2009   #1

Windows 7 RTM
 
 
Laptop won't wake from sleep

Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.

The only way to get on to my pc is to do a hard restart.

I believe this might help:
Power Efficiency Diagnostics Report

Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results

Errors

Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.



USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_148F&PID_2573 Port Path 3


USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_8086&PID_27CC Port Path



CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90


Battery:Last Full Charge (%)
The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39

The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.


Any help is appreciated!


My System SpecsSystem Spec
.

06 Aug 2009   #2

Windows 7 Professional x64
 
 

I get that once in a while.
My System SpecsSystem Spec
06 Aug 2009   #3

Windows 7 RTM
 
 

Happens every time for me, can't seem to get it back.
My System SpecsSystem Spec
.


06 Aug 2009   #4

Windows 7 Professional x64
 
 

Looks like is something about your USB wireless adapter.
Try unplug it first and after that put laptop to sleep. See if you get same problem.
My System SpecsSystem Spec
06 Aug 2009   #5

Windows 7 RTM
 
 

It's built in so I can't unplug it, I have disabled it and uninstalled it and the problem remained.
My System SpecsSystem Spec
06 Aug 2009   #6

W8 Pro, W7 Ultimate, XP Pro x64, Vista x64, Ubuntu
 
 

It's a long shot, but you might try enabling Hybrid Sleep (if available) in Advanced Power Settings (or disabling if it is presently enabled). Enabling Hybrid Sleep cured a similar problem for me with a laptop using an SSD.
Tom
My System SpecsSystem Spec
06 Aug 2009   #7

Windows 7 RTM
 
 

I read about this somewhere and tried to but I can't find hybrid sleep anywhere in the advanced settings, is it disabled on my computer or am I looking in the wrong place?
My System SpecsSystem Spec
06 Aug 2009   #8

Windows 7 RTM
 
 

Hybrid sleep didnt help problem remains
My System SpecsSystem Spec
Reply

 Laptop won't wake from sleep




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