| Windows 7: Laptop won't wake from sleep |
06 Aug 2009
|
#1 | | |
Laptop won't wake from sleep Hi new user here, my RTM copy used to go to standby and wake up fine but recently when I try to power it up the machine will appear to start up, but my screen, keyboard and mouse do not wake up, also my wifi light does not turn on either.
The only way to get on to my pc is to do a hard restart.
I believe this might help: Power Efficiency Diagnostics Report
Computer Name KYLE-PC Scan Time 2009-08-06T10:10:33Z Scan Duration 60 seconds System Manufacturer DIXONSXP System Product Name DIXONSXP BIOS Date 04/12/2007 BIOS Version 1.00.DIX OS Build 7600 Platform Role PlatformRoleMobile Plugged In true Process Count 61 Thread Count 793 Report GUID {15f6f462-9d4b-4faa-a8b5-f49855e75b24} Analysis Results Errors
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name RT73 USB Wireless LAN Card Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_148F&PID_2573 Port Path 3
USB Suspend:USB Device not Entering Suspend
The USB device did not enter the Suspend state. Processor power management may be prevented if a USB device does not enter the Suspend state when not in use.
Device Name USB Root Hub Host Controller ID PCI\VEN_8086&DEV_27CC Host Controller Location PCI bus 0, device 29, function 7 Device ID USB\VID_8086&PID_27CC Port Path
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 14.90
Battery:Last Full Charge (%)
The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID DIXONSXP DIXONSXP Design Capacity 2000 Last Full Charge 797 Last Full Charge (%) 39
The report points to my wifi card being the source of the problem yet I have tried disabling it and the same occurs.
Any help is appreciated! | My System Specs |
| System Manufacturer/Model Number DixonsMB OS Windows 7 RTM CPU Intel Pentium T2080 Motherboard DixonsMB Memory 2gb DDR Graphics Card Mobile Intel 945 Monitor(s) Displays Laptop Display Hard Drives Hitachi |
06 Aug 2009
|
#2 | | Windows 7 Professional x64 |
I get that once in a while. | My System Specs | | System Manufacturer/Model Number MasterB/Custom OS Windows 7 Professional x64 CPU QuadCore AMD Phenom II X4 Black Edition 955 3.2 GHz Motherboard Asus M4A785TD-V Evo Memory 8 GB Crucial DDR3 Graphics Card SAPPHIRE Radeon HD 4890 1GB HDMI New Edition Sound Card VIA VT1708S HD Audio 7.1 onboard/ ATI HDMI video card Monitor(s) Displays Acer H233H 23'' LCD HDMI Screen Resolution 1920x1080 Keyboard Logitech MX 3200 Mouse Logitech MX 3200 PSU CORSAIR CMPSU-620HX 620W Case COOLER MASTER Storm Scout SGC-2000 Cooling 2x 140mm and 1x 120mm case fans, Stock CPU fan Hard Drives 1x 500GB and 1x 1TB 7200RPM 32MB Cache WD Caviar Black Internet Speed 15 Mbps Other Info My first build! |
06 Aug 2009
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#3 | | |
Happens every time for me, can't seem to get it back. | My System Specs | | System Manufacturer/Model Number DixonsMB OS Windows 7 RTM CPU Intel Pentium T2080 Motherboard DixonsMB Memory 2gb DDR Graphics Card Mobile Intel 945 Monitor(s) Displays Laptop Display Hard Drives Hitachi |
06 Aug 2009
|
#4 | | Windows 7 Professional x64 |
Looks like is something about your USB wireless adapter.
Try unplug it first and after that put laptop to sleep. See if you get same problem. | My System Specs | | System Manufacturer/Model Number MasterB/Custom OS Windows 7 Professional x64 CPU QuadCore AMD Phenom II X4 Black Edition 955 3.2 GHz Motherboard Asus M4A785TD-V Evo Memory 8 GB Crucial DDR3 Graphics Card SAPPHIRE Radeon HD 4890 1GB HDMI New Edition Sound Card VIA VT1708S HD Audio 7.1 onboard/ ATI HDMI video card Monitor(s) Displays Acer H233H 23'' LCD HDMI Screen Resolution 1920x1080 Keyboard Logitech MX 3200 Mouse Logitech MX 3200 PSU CORSAIR CMPSU-620HX 620W Case COOLER MASTER Storm Scout SGC-2000 Cooling 2x 140mm and 1x 120mm case fans, Stock CPU fan Hard Drives 1x 500GB and 1x 1TB 7200RPM 32MB Cache WD Caviar Black Internet Speed 15 Mbps Other Info My first build! |
06 Aug 2009
|
#5 | | |
It's built in so I can't unplug it, I have disabled it and uninstalled it and the problem remained. | My System Specs | | System Manufacturer/Model Number DixonsMB OS Windows 7 RTM CPU Intel Pentium T2080 Motherboard DixonsMB Memory 2gb DDR Graphics Card Mobile Intel 945 Monitor(s) Displays Laptop Display Hard Drives Hitachi |
06 Aug 2009
|
#6 | | Windows 7 RTM (TechNet), XP Pro x64, Vista x64, Ubuntu Adirondack Mountains |
It's a long shot, but you might try enabling Hybrid Sleep (if available) in Advanced Power Settings (or disabling if it is presently enabled). Enabling Hybrid Sleep cured a similar problem for me with a laptop using an SSD.
Tom | My System Specs | | System Manufacturer/Model Number Dell: XPS 420, XPS 420, XPS M1330, XPS M1330, Mini 9, Mini 10v OS Windows 7 RTM (TechNet), XP Pro x64, Vista x64, Ubuntu CPU Q6600, Q6700, T7500, T7500, N270, N270 Motherboard Dell Memory 4GB, 8GB, 4GB, 4GB, 2GB, 2GB Graphics Card ATI, nVidia, nVidia, nVidia, Intel, Intel Monitor(s) Displays Dell 2408WFP Keyboard Logitech Wave Hard Drives A drawer full. OCZ Vertex 2x30GB in RAID 0 on my main desktop.....fast, fast, fast! Internet Speed 29 Mbps DL / .95 Mbps UL Other Info New project(9/09)...Built a low power (38-40 watts using Kill-a-Watt) Windows Home Server machine. Zotac ION (Atom 330, GeForce9400), 2GB RAM, 2x1TB Seagate 7200.12, IN WIM miniITX Case. Fits on a shelf in laundry closet, practically silent. |
06 Aug 2009
|
#7 | | |
I read about this somewhere and tried to but I can't find hybrid sleep anywhere in the advanced settings, is it disabled on my computer or am I looking in the wrong place? | My System Specs | | System Manufacturer/Model Number DixonsMB OS Windows 7 RTM CPU Intel Pentium T2080 Motherboard DixonsMB Memory 2gb DDR Graphics Card Mobile Intel 945 Monitor(s) Displays Laptop Display Hard Drives Hitachi |
06 Aug 2009
|
#8 | | |
Hybrid sleep didnt help problem remains | My System Specs | | System Manufacturer/Model Number DixonsMB OS Windows 7 RTM CPU Intel Pentium T2080 Motherboard DixonsMB Memory 2gb DDR Graphics Card Mobile Intel 945 Monitor(s) Displays Laptop Display Hard Drives Hitachi Laptop won't wake from sleep problems? All times are GMT -5. The time now is 10:11 AM. | |