| Windows 7: Computer froze, force restarted, now message saying "cleaning up" |
19 Nov 2011
|
#1 | | |
Computer froze, force restarted, now message saying "cleaning up" I woke up this morning to find my computer was frozen. So I forced it to restart by holding down the power button. Once it was booting back up I walked away from my pc for an hour and when I came back it just has a message saying "Cleaning up... Do not turn off your computer." It has been like this for over 4 hours.
What causes my pc to go through this cleaning up phase and how long does it take?
Also is it safe to restart my pc at any point if this takes way to long?
Thanks. | My System Specs |
| System Manufacturer/Model Number Me OS Windows 7 Ultimate x64 CPU Intel Core 2 Duo E8400 Motherboard ASUS P5QL-Pro Memory 4GB DDR2 Graphics Card GTX265 Sound Card On-board Monitor(s) Displays 1 x Chimei 22" Widescreen CMV 221D & 1 x ASUS something... Keyboard G15 Mouse G5 PSU HX 620W Case Thermaltake Saprano Hard Drives 2 x 400GB WD
1 x 1TB Seagate Internet Speed ADSL2 |
19 Nov 2011
|
#2 | | Windows 7 SP1, Home Premium, 64-bit |
Frozen, but booted and inside Windows?
From the way you phrase the question, I assume this freeze did NOT happen when you started--your PC was already running and it froze when you woke it out of a sleep state?
It may be running Windows Updates or a checkdisk or ?
I'd leave it overnight at least if I could stand it | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
19 Nov 2011
|
#3 | | |
do you have win 7 sp1 installed? if not windows update may have installed it and is doing it's cleanup after.
or i guess it could be other windows updates.
scrooge | My System Specs | | System Manufacturer/Model Number home build OS win 7 ( 64 bit) CPU Intel Core i7-870 Lynnfield 2.93GHz 8MB L3 Cache LGA 1156 95 Motherboard ASUS P7P55 LX LGA 1156 Memory G.SKILL Sniper Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM Graphics Card ATI Radeon HD6800 Series Sound Card hdmi Monitor(s) Displays 42" lg 3d tv Screen Resolution 1920 x 1080 Keyboard logtech Mouse logitect PSU Rosewill BRONZE Series RBR1000-M 1000W Continuous@40°C, 80Pl Case CoolMaster 922 Cooling CORSAIR CWCH60 Hydro Series H60 High Performance Liquid CPU Hard Drives 1 ssd pci-e revodrive
4 seagate 1.5 tb Internet Speed 5 mbit |
19 Nov 2011
|
#4 | | |
Sorry I should have phrased it better. My pc was left running over night and when I went to use it, it was frozen at the desktop. After restarting it the pc it is at the "update looking" screen with that messag displayed in the center of the screen.
*edit*
Yes I already have sp1 installed. | My System Specs | | System Manufacturer/Model Number Me OS Windows 7 Ultimate x64 CPU Intel Core 2 Duo E8400 Motherboard ASUS P5QL-Pro Memory 4GB DDR2 Graphics Card GTX265 Sound Card On-board Monitor(s) Displays 1 x Chimei 22" Widescreen CMV 221D & 1 x ASUS something... Keyboard G15 Mouse G5 PSU HX 620W Case Thermaltake Saprano Hard Drives 2 x 400GB WD
1 x 1TB Seagate Internet Speed ADSL2 |
19 Nov 2011
|
#5 | | Windows 7 SP1, Home Premium, 64-bit |
I'd leave it alone overnight, particularly if you haven't had any Windows Updates in quite a while. | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
19 Nov 2011
|
#6 | | |
Well that ruins my plans to play Skyrim on my day off  . Thanks for the advise/help tho  . | My System Specs | | System Manufacturer/Model Number Me OS Windows 7 Ultimate x64 CPU Intel Core 2 Duo E8400 Motherboard ASUS P5QL-Pro Memory 4GB DDR2 Graphics Card GTX265 Sound Card On-board Monitor(s) Displays 1 x Chimei 22" Widescreen CMV 221D & 1 x ASUS something... Keyboard G15 Mouse G5 PSU HX 620W Case Thermaltake Saprano Hard Drives 2 x 400GB WD
1 x 1TB Seagate Internet Speed ADSL2 |
19 Nov 2011
|
#7 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
Is there any activity (e.g. flashing HDD light or sounds)?
Do you have the Windows 7 install/repair disc?
You could use it to apply your last "System Restore Point".
Legitimate updates normally create a "System Restore Point". | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 |
19 Nov 2011
|
#8 | | |
It seems like there is some activity.
No I don't havehe disc... I actually left it in another country >.> | My System Specs | | System Manufacturer/Model Number Me OS Windows 7 Ultimate x64 CPU Intel Core 2 Duo E8400 Motherboard ASUS P5QL-Pro Memory 4GB DDR2 Graphics Card GTX265 Sound Card On-board Monitor(s) Displays 1 x Chimei 22" Widescreen CMV 221D & 1 x ASUS something... Keyboard G15 Mouse G5 PSU HX 620W Case Thermaltake Saprano Hard Drives 2 x 400GB WD
1 x 1TB Seagate Internet Speed ADSL2 |
19 Nov 2011
|
#9 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
In that case, you should probably let it run for a while to see if it can finish what it is doing. | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 |
19 Nov 2011
|
#10 | | Win7 x 6 PC's California, Florida, Boston |
You can access System Recovery Options also by tapping the F8 key at boot, run Startup Repair if it won't boot.
You'll also have access to System Restore on that menu, as you can see by clicking on the blue link.
If you don't have the Repair console on F8 menu, try Last Known Good Config.
Let us know how this proceeds. | My System Specs | | Computer froze, force restarted, now message saying "cleaning up" problems? All times are GMT -5. The time now is 01:20 PM. | |