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Windows 7: Desktop problem

21 Nov 2011   #11
Microsoft MVP

 

These steps will attempt to repair the OS by disinfecting and then using repairs via System Recovery Options. It does not cover hardware problems which might be indicated if these steps fail to run and can be tested using Memtest86+ to Test RAM and HD Maker's HD Diagnostic Extended CD scan.

First try booting into Safe Mode with Networking to install, update and run a full scan with Malwarebytes.

If Safe Mode is not working, download, burn to CD or write to flash stick, boot and run a full scan with Microsoft Standalone System Sweeper. If it fails try one of these FREE Bootable AntiVirus Rescue CDs.

If it cleans up enough that Windows 7 will start then run SFC -SCANNOW Command.

Once the System is clean if it won't start boot into System Recovery Options via the F8 menu or disk as shown in tutorial, run Startup Repair repeatedly no matter what it reports. Post back results.

[If you need an installer for your licensed version to run Repairs or possible Clean Reinstall, download the latest official Win7 installer w/SP1 ISO and write to flash stick using Windows 7 USB-DVD Download Tool]

If Startup Repair fails repeately after 3 separate attempts with reboots, try System Restore from Recovery Options list, then if that fails open a Command Line to run SFC -SCANNOW Run in Command Prompt at Boot.

As a last resort boot free Partition Wizard bootable CD to Explore C to see if your files are intact, make sure C or the 100mb System Reserved partition (preferred) is marked Active, then click on HD to highlight it, from Disk tab select Rebuild MBR, Apply. If Windows 7 doesn't start and you restored Active flag, run Startup Repair 3 Separate Times.

If these all fail you can copy out your data using your Windows 7 DVD or System Repair Disk using this method: Copy & Paste - in Windows Recovery Console, or Paragon rescue disk to recover data.

Then run Factory Recovery from its partition or disks you made or order from Tech Support, or follow these steps to Clean Reinstall - Factory OEM Windows 7 or Clean Install Windows 7.

My System SpecsSystem Spec
.

21 Nov 2011   #12

Windows 8.1 PRO
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You may need to work in Boot mode since Windows 7 is unresponsive.

First try booting into Safe Mode with Networking to install, update and run a full scan with Malwarebytes

If Safe Mode is not working, download, burn to CD or write to flash stick, boot and run a full scan with Microsoft Standalone System Sweeper.

Once the System is clean, boot into System Recovery Options via the F8 menu or disks as shown in tutorial, run Startup Repair repeatedly no matter what it reports. Post back results.

If this fails, try System Restore from Recovery Options list, then if that fails open a Command Line to run SFC -SCANNOW Run in Command Prompt at Boot

If these all fail you can copy out your data using a Linux disk, Paragon Rescue CD, or your Windows 7 DVD or Repair CD: Copy & Paste - in Windows Recovery Console
System Repair Disc - Create

Then run Factory Recovery from its partition or disks you made or order from Tech Support, or find a Windows 7 installation DVD to clean reinstall using Product Key on COA sticker: Dell Restoring Your Computer´s Software to the Factory Settings
Clean Reinstalling Windows 7
I can access safe mode and ill try that one above
My System SpecsSystem Spec
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 Desktop problem




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