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Windows 7: My computer and My Documents not opening.

25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 
My computer and My Documents not opening.

Hi,

Something really strange happened one day when I ran one of my games.
Well, The game crashed several time and when I went to open it in again, my documents wouldn't open! I went to "my computer" clicked it and still nothing happened.
Whenever I click "my documents" the document screen just goes off to the side of my screen and nothing happens, same problem when I try to open "my computer"
PS: I have run scans with Norton and Malware Bytes but it cannot find any virus, my computer seems clean at the moment.



Thanks,

Gtwow.
My System SpecsSystem Spec

25 Nov 2011  
whs

Vista, Windows7, Mint Mate, Zorin, Windows 8
17,869 posts
Florida in winter, Black Forest/Germany
 
 

Your Explorer .exe is apparently having a problem. Try to run sfc /scannow in elevated Command Prompt. Maybe it can fix it.
My System SpecsSystem Spec
25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 

It still hasn't fixed it.
My System SpecsSystem Spec
.


25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 

It found some corrupt files but it wasn't able to fix them.
My System SpecsSystem Spec
25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 

Could somebody else please reply? I need help.
My System SpecsSystem Spec
25 Nov 2011  
whs

Vista, Windows7, Mint Mate, Zorin, Windows 8
17,869 posts
Florida in winter, Black Forest/Germany
 
 

Next step would be a repair/install: Repair Install

PS: give us a chance to have a bite - lol
My System SpecsSystem Spec
25 Nov 2011  
Corazon

Windows 7 Professional SP1 32-bit
1,784 posts
Fantasyland
 
 

Did your desktop screen resolution change at all?

Did you, erm, reboot to see if that would fix the issue?
My System SpecsSystem Spec
25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 

I rebooted and nothing happened and no my screen resolution doesn't change at all.
My System SpecsSystem Spec
25 Nov 2011  
Gtwow

Tasmania
27 posts
 
 

To make matters worse, we don't have a windows 7 dvd/disc because when we bought our computer it didn't come with one.
My System SpecsSystem Spec
25 Nov 2011  
Corazon

Windows 7 Professional SP1 32-bit
1,784 posts
Fantasyland
 
 

Hmm. OK. Unless you've already proceeded with the repair install, you could try running /sfc scannow from a command prompt after booting your Windows setup DVD.
My System SpecsSystem Spec
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 My computer and My Documents not opening. problems?



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