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Windows 7: My computer and My Documents not opening.

25 Nov 2011   #1

Tasmania
 
 
My computer and My Documents not opening.

Hi,

Something really strange happened one day when I ran one of my games.
Well, The game crashed several time and when I went to open it in again, my documents wouldn't open! I went to "my computer" clicked it and still nothing happened.
Whenever I click "my documents" the document screen just goes off to the side of my screen and nothing happens, same problem when I try to open "my computer"
PS: I have run scans with Norton and Malware Bytes but it cannot find any virus, my computer seems clean at the moment.

Thanks,

Gtwow.

My System SpecsSystem Spec
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25 Nov 2011   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Your Explorer .exe is apparently having a problem. Try to run sfc /scannow in elevated Command Prompt. Maybe it can fix it.
My System SpecsSystem Spec
25 Nov 2011   #3

Tasmania
 
 

It still hasn't fixed it.
My System SpecsSystem Spec
.


25 Nov 2011   #4

Tasmania
 
 

It found some corrupt files but it wasn't able to fix them.
My System SpecsSystem Spec
25 Nov 2011   #5

Tasmania
 
 

Could somebody else please reply? I need help.
My System SpecsSystem Spec
25 Nov 2011   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Next step would be a repair/install: Repair Install

PS: give us a chance to have a bite - lol
My System SpecsSystem Spec
25 Nov 2011   #7

Windows 7 Professional SP1 32-bit
 
 

Did your desktop screen resolution change at all?

Did you, erm, reboot to see if that would fix the issue?
My System SpecsSystem Spec
25 Nov 2011   #8

Tasmania
 
 

I rebooted and nothing happened and no my screen resolution doesn't change at all.
My System SpecsSystem Spec
25 Nov 2011   #9

Tasmania
 
 

To make matters worse, we don't have a windows 7 dvd/disc because when we bought our computer it didn't come with one.
My System SpecsSystem Spec
25 Nov 2011   #10

Windows 7 Professional SP1 32-bit
 
 

Hmm. OK. Unless you've already proceeded with the repair install, you could try running /sfc scannow from a command prompt after booting your Windows setup DVD.
My System SpecsSystem Spec
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 My computer and My Documents not opening.




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