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Correct password rejected after automatic Windows update
My wife's laptop rebooted automatically to apply a Windows 7 automatic update and now it says the password is incorrect.
She has had the same password for several years and uses it every day. It is her middle name so she has not forgotten it and it does not use capitals. Caps Lock is defintely off (although we have tried it with it on also!).
We do not have a password boot disk.
I have read about password recovey tools but logically they would not help as we know the password anyway.
Why would the password suddenly be rejected after the update?
How do we get the computer to work again?
Neither of us are very computer literate, so I hope someone can help (in simple English )
Allan