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Windows 7: No Post, No Bios, No Boot From CD

26 Nov 2011   #1
boweasel

Windows 7 home premium 64 bit
 
 
No Post, No Bios, No Boot From CD

I have no idea what is going on...

I posted to this forum about our other HP desktop:
Need Diagnostic Help - Seems to be Dead
and now other other HP desktop (with the identical motherboard) is now failing as well.

This one is a pc6000, and all I ever get is the screen that displayes the BIOS, processor, CPU speed and the 4 memory banks. So far, so good. Then it says Initializing USB controllers..
Done
Then several blank lines before it says
Press <F10> to enter Setup

Then nothing... although sometimes after the 'Done' line it says
1st Drive: None
2nd Drive: None
3rd Drive: None
4th Drive: None
00 USB mass storage devices found and configured
befire going to a new screen where it says

Reboot and Select proper Boot device or Insert Boot media in selected Boot device and press a key

Pressing any key just redisplays the msg.

What could possible be going on with these 2 nearly identical HP desktops with the same mobo?

Same results with a Windows 7 Home Premium CD in the drive.


My System SpecsSystem Spec
.
26 Nov 2011   #2
scrooge

win 7 ( 64 bit)
 
 

can you get into your bios and under boot look and see if there are any drives listed?
do you have more then 1 drive in your system?
if not and you see a drive in your boot make it's listed first place.

scrooge
My System SpecsSystem Spec
26 Nov 2011   #3
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by scrooge View Post
can you get into your bios
No. F10 does nothing.
My System SpecsSystem Spec
.

26 Nov 2011   #4
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Have you tried using a different drive cable or power connection?
Or a different sata connection?
It sounds as if your not getting any power to any of your drives.

Fabe
My System SpecsSystem Spec
27 Nov 2011   #5
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by thefabe View Post
Have you tried using a different drive cable or power connection?
Or a different sata connection?
It sounds as if your not getting any power to any of your drives.

Fabe
Well, I did already hook up a different power supply, which would have meant different SATA HDD power cable and power connectors. I didn't try a different data connector because both data cables to the HDD and the CDROM look new, and it would seem absurd for both of them to fail simultaneously.

I also connected the hard drive to this XP PC as an external, and it gets read just fine. Scanned it w/ MalwareBytes and it was clean.
My System SpecsSystem Spec
27 Nov 2011   #6
PaulSoebekti

Win 7 64 bit
 
 

Hi, it sounds like your boot record file(s) are corrupted and or deleted/hidden away due to malware/virus activity.

I can't be certain of that, but would recommend downloading msert.exe from Microsoft (it's free, comes in two flavours - 32 or 64 bit and have a 10 day life from date of download. It's a malware & antivirus program all-in-one that will automatically repair/delete any malicious item it finds).

You mentioned having an XP machine that can scan the harddrive - so you need to download the 32 bit version to scan the problematic drive. Don't use registry programs as they can make the fixing more complicated if not impossible. Let us know waht transpires - good luck.

Paul
My System SpecsSystem Spec
27 Nov 2011   #7
boweasel

Windows 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by PaulSoebekti View Post
Hi, it sounds like your boot record file(s) are corrupted and or deleted/hidden away due to malware/virus activity.

I can't be certain of that, but would recommend downloading msert.exe from Microsoft (it's free, comes in two flavours - 32 or 64 bit and have a 10 day life from date of download. It's a malware & antivirus program all-in-one that will automatically repair/delete any malicious item it finds).

Paul
Thanks Paul. I hooked up the drive to my trusty XP and am currently running a custom scan on the K: drive. Msert apparently always wants to scan the C: drive of whatever PC it's on, so it took a while to get to the K: drive, So far it's scanned a quarter million files (only 25% complete) & found 12 infections.

Will keep you posted,
My System SpecsSystem Spec
27 Nov 2011   #8
PaulSoebekti

Win 7 64 bit
 
 

Thanks, I have PM you just now.
Good night.
My System SpecsSystem Spec
29 Nov 2011   #9
boweasel

Windows 7 home premium 64 bit
 
 

The scan finished and I corrected all errors. Then I put it back in the chassis and booted. This time I got a CD drive lited as drive 1 and the hard drive listed as drive 2. I let it boot normally, and allowed it to sit on the signin screen with our 3 user names. Two hours later I returned to find it back on the same old screen
1st Drive: None
2nd Drive: None
3rd Drive: None
4th Drive: None
00 USB mass storage devices
Reboot and Select proper Boot device or Insert Boot media in selected Boot device and press a key

I shut it off, removed the power cord and let it sit. An hour later I tried it again. Once again I had drive media listed and I booted into safe mode. I entered the user password on the signin screen and went to the black screen with safe mode in all 4 corners. And nothing. No icons. No taskbar. No nothing. Oh wait... the mouse worked. CTL/Alt/Del did nothing. After an hour I turned it off and rebooted. And got back to the empty drive screen.

Does anyone have an idea? Is it the mobo?
My System SpecsSystem Spec
29 Nov 2011   #10
Dwarf

Windows 8.1 Pro RTM x64
 
 

Have you tried replacing the motherboard battery (CR2032) ? It is possible that if this is failing the BIOS/CMOS is forgetting its configuration data.
My System SpecsSystem Spec
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 No Post, No Bios, No Boot From CD




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