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Windows 7: small box with blue lower case i

27 Nov 2011   #1
socogirl

Windows 7 Home Premium 64 bit
 
 
small box with blue lower case i

I tried to open an attachment in windows live mail and a small box appeared with a blue i and I can't get it off the middle of my desk top. It's icon is at the lower left and when I left click on it 3 boxes come up and will not close when I click on close all windows. what is this and how do i get rid of it?


My System SpecsSystem Spec
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27 Nov 2011   #2
Gromit1710

Windows 7 Professional 64 Bit Service Pack 1
 
 

Can you take a screenshot of them?
My System SpecsSystem Spec
27 Nov 2011   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome to seven Forums socogirl.
Have you rebooted or refreshed the desktop? What are the 3 boxes which open?
to post a snip: Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
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27 Nov 2011   #4
socogirl

Windows 7 Home Premium 64 bit
 
 

i don't know how to do that
My System SpecsSystem Spec
27 Nov 2011   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by socogirl View Post
i don't know how to do that
Click the blue text in my last post.
My System SpecsSystem Spec
27 Nov 2011   #6
socogirl

Windows 7 Home Premium 64 bit
 
 

i'm sorry. i just don't understand any of that. I have not rebooted or anything.

this may take me a while.
My System SpecsSystem Spec
27 Nov 2011   #7
socogirl

Windows 7 Home Premium 64 bit
 
 

Name:  Capture.PNG
Views: 8
Size:  24.9 KB here is the screen shot


My System SpecsSystem Spec
27 Nov 2011   #8
socogirl

Windows 7 Home Premium 64 bit
 
 

anybody there?
My System SpecsSystem Spec
27 Nov 2011   #9
socogirl

Windows 7 Home Premium 64 bit
 
 

hey, can anybody help me with this box? what is it and how do I get rid of it?
My System SpecsSystem Spec
27 Nov 2011   #10
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Welcome to seven Forums socogirl.
Have you rebooted or refreshed the desktop? What are the 3 boxes which open?
To refresh, right click the desktop, then Refresh. did you try a reboot?
We have well over 100,000 people who need help too.
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 small box with blue lower case i




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