Could be a problem with the software itself then.
Take note of where the error is occuring and use the
advice they are telling in regard to looking
at the electronic manual for your product. See if there are any troubleshooting
tips and/ or guides on the operation of that software.
Otherwise- as Creepin said you may want to uninstall the software.
As I previously mentioned you can do all sorts of settings for the battery
using Windows itself, however you would be able to uninstall and reinstall
a "fresh" version of your software if you so please.
If that's what you decide to do, then look for the serial/ model numbers and any other
indicators of your particular model and then Google around to find the .exe file
to download and reinstall and the instructions for the safe uninstall and reinstall.
The Sony support site for your country/ region would be
a very good place to start and I would recommend getting the .exe file from there
and NOT a third party.
Note: Do not install the software from the following link as it is a Vista download, I
have only provided this link AS AN EXAMPLE of the sort of informational page you will need to search for!!!!! http://esupport.sony.com/US/perl/swu...=4794&os_id=27