Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New PC BSOD on shutdown: 0x000007E usbhub.sys


02 Dec 2011   #1

Windows 7 Professional x64
 
 
New PC BSOD on shutdown: 0x000007E usbhub.sys

Hi all,

I'm usually pretty cluey with most tech things but this one has me stumped!

I have just built a new PC (so a fresh install) but it BSOD's at shutdown every single time! This happens right after it is about to turn off, so after the logout. Happens even if I reboot or turn off from login screen.

Code:
STOP: 0x000007E - usbhub.sys
I've tried unplugging/removing various bits of hardware and all usb devices: no luck


Software Specs:
  • Fresh install of Windows 7 64 bit professional edition +SP1 - Fully patched
  • Latest drivers for motherboard/chipset soundcard and gfx

HardwareSpecs:
  • Intel 2600k CPU - Stock speed
  • 8GB (4x2) Kingston HyperX DDRIII 2000MHz RAM
  • Asus P8Z68-V LX Motherboard - Latest Bios: 0703
  • WD Velociraptor 300GB HDD
  • Gainward GTX570 GLH Edition Graphics card
  • Antec Signature Series SG-850 PSU (850W)
  • Asus Xonar Essence ST Soundcard
  • Corsair Obsidian 800D Case
  • Cardreader/DVDRW/Alphacool LCD
  • EK/ST/XSPC Watercooling

This is really quite annoying! Any idea guys?
Thanks kindly.
M.

FIXED - How I fixed this issue DETAILS:
1. Go here: http://sourceforge.net/projects/libu...eases/1.2.5.0/
2. Extract libusb-win32-bin-1.2.4.9 > BIN > AMD64 > libusb0.sys and libusb0.dll
3. Place libusb0.sys in c:\WINDOWS\system32\drivers
4. Place libusb0.dll in c:\WINDOWS\system32
5. Restart (It will bsod the first restart as the old drivers are loaded) Restart again and test

Thanks to zigzag3143 for the assistance! Rep'd


My System SpecsSystem Spec
.

02 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LordSneakyBeak View Post
Hi all,

I'm usually pretty cluey with most tech things but this one has me stumped!

I have just built a new PC (so a fresh install) but it BSOD's at shutdown every single time! This happens right after it is about to turn off, so after the logout. Happens even if I reboot or turn off from login screen.

Code:
STOP: 0x000007E - usbhub.sys
I've tried unplugging/removing various bits of hardware and all usb devices: no luck


Software Specs:
  • Fresh install of Windows 7 64 bit professional edition +SP1 - Fully patched
  • Latest drivers for motherboard/chipset soundcard and gfx

HardwareSpecs:
  • Intel 2600k CPU - Stock speed
  • 8GB (4x2) Kingston HyperX DDRIII 2000MHz RAM
  • Asus P8Z68-V LX Motherboard - Latest Bios: 0703
  • WD Velociraptor 300GB HDD
  • Gainward GTX570 GLH Edition Graphics card
  • Antec Signature Series SG-850 PSU (850W)
  • Asus Xonar Essence ST Soundcard
  • Corsair Obsidian 800D Case
  • Cardreader/DVDRW/Alphacool LCD
  • EK/ST/XSPC Watercooling

This is really quite annoying! Any idea guys?
Thanks kindly.
M.

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
02 Dec 2011   #3

Windows 7 Professional x64
 
 

Please find attached several minidump files.
Thanks kindly.


EDIT I can also provide a full file: not sure if that will be a privacy issue on an open forum though? Not sure what MS dump files do and dont contain?


Attached Files
File Type: zip crash report.zip (169.3 KB, 43 views)
My System SpecsSystem Spec
.


02 Dec 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LordSneakyBeak View Post
Please find attached several minidump files.
Thanks kindly.


EDIT I can also provide a full file: not sure if that will be a privacy issue on an open forum though? Not sure what MS dump files do and dont contain?

these were Related to libusb0.sys LibUSB-Win32 - Kernel Driver from sourceforge.net Remove unless absolutely necessary. Yours is from 2006. If you cant remove it you will need to update it.
My System SpecsSystem Spec
02 Dec 2011   #5

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LordSneakyBeak View Post
Please find attached several minidump files.
Thanks kindly.


EDIT I can also provide a full file: not sure if that will be a privacy issue on an open forum though? Not sure what MS dump files do and dont contain?

these were Related to libusb0.sys LibUSB-Win32 - Kernel Driver from sourceforge.net Remove unless absolutely necessary. Yours is from 2006. If you cant remove it you will need to update it.
Legend mate. Not sure what would have installed these? I dont actively remember installing any sourceforge USB drivers :O is there an easy way of isolating where they came from/what they might be related to?
My System SpecsSystem Spec
02 Dec 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LordSneakyBeak View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by LordSneakyBeak View Post
Please find attached several minidump files.
Thanks kindly.


EDIT I can also provide a full file: not sure if that will be a privacy issue on an open forum though? Not sure what MS dump files do and dont contain?

these were Related to libusb0.sys LibUSB-Win32 - Kernel Driver from sourceforge.net Remove unless absolutely necessary. Yours is from 2006. If you cant remove it you will need to update it.
Legend mate. Not sure what would have installed these? I dont actively remember installing any sourceforge USB drivers :O is there an easy way of isolating where they came from/what they might be related to?
You can prevent them from loading by renaming it to libusb0.sys to libUSB0.bak.

You can google it to find out what uses it.
My System SpecsSystem Spec
02 Dec 2011   #7

Windows 7 Professional x64
 
 

Hi,

renamed the file and tried rebooting a couple of times, alas its still a no-go
Attached is the latest minidump


Cheers!


Attached Files
File Type: zip 120211-11419-01.zip (40.4 KB, 20 views)
My System SpecsSystem Spec
02 Dec 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LordSneakyBeak View Post
Hi,

renamed the file and tried rebooting a couple of times, alas its still a no-go
Attached is the latest minidump


Cheers!
File is still loading and causing the crash. Yours is still dated 2006


Unable to load image libusb0.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for libusb0.sys
*** ERROR: Module load completed but symbols could not be loaded for libusb0.sys
Probably caused by : libusb0.sys
My System SpecsSystem Spec
02 Dec 2011   #9

Windows 7 Professional x64
 
 

hi

im posting tyhis now with a ps2 keyboard and a LOT of use of tab key

haha

i renamed the libusb0.sys file which was found in system32\drivers
then rebooted
then ALL of my pc stopped working like ethernet mouse keyboard sound the works
i unrenamed it with help of said keyboard and aforementioned tab key

now i can get internet ok but all my usb devices are dead
and windows cant find a driver. my mobo cd hasnt helped :O
My System SpecsSystem Spec
02 Dec 2011   #10

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by LordSneakyBeak View Post
hi

im posting tyhis now with a ps2 keyboard and a LOT of use of tab key

haha

i renamed the libusb0.sys file which was found in system32\drivers
then rebooted
then ALL of my pc stopped working like ethernet mouse keyboard sound the works
i unrenamed it with help of said keyboard and aforementioned tab key

now i can get internet ok but all my usb devices are dead
and windows cant find a driver. my mobo cd hasnt helped :O

OK update: I have installed from here:
libusb-win32 - Browse /libusb-win32-releases/1.2.5.0 at SourceForge.net

a new libusb0.sys file

Testing now...

FIXED: See first post edit for details
My System SpecsSystem Spec
Reply

 New PC BSOD on shutdown: 0x000007E usbhub.sys




Thread Tools



Similar help and support threads for2: New PC BSOD on shutdown: 0x000007E usbhub.sys
Thread Forum
Random BSOD multiple errors: 0x000007e, 0x00000050, 0x0000001e, 0x0000 BSOD Help and Support
Solved BSOD, Custom Build, about usbhub.sys and other probably system driver. BSOD Help and Support
Solved BSOD error usbhub.sys BSOD Help and Support
BSOD NETIO.SYS SYMNETS.SYS usbhub.sys SYMEVENT64x86.SYS BSOD Help and Support
BSOD error 0x000007e when enabling SLI BSOD Help and Support
BSOD on EliteBook 8530p on undock/sleep (usbhub.sys) BSOD Help and Support
Bsod usbhub.sys BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:46 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33