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Windows 7: Computer crashed, Windows 7 will not load

19 Dec 2011   #11
badger906

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

1) if its under warrenty don't do anything if you want to make a claim. Chances are you'll get blaimed for messing with it.

2) I'm guessing its your hard drive, all issue occur when the hard drive is being read, so I'm pointing my paws at that.




My System SpecsSystem Spec
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21 Dec 2011   #12
floyd71

Windows 7
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Quote   Quote: Originally Posted by whs View Post
I suggest to clean this disk first. Disk - Clean and Clean All with Diskpart Command
You can also run the above tutorial after you start the install from the Windows DVD. At the screen where it asks to select your language, don't choose anything. Press Shift+F10 to bring up the cmd prompt and carry on with the tutorial. When finished type exit and you can complete your new install.

I can only get to step 3. It will not let me type any commands for step 4. Solutions?
My System SpecsSystem Spec
21 Dec 2011   #13
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

So you are at the DISKPART> prompt?

What happens when you type list disk and hit enter?

Regards,
Golden
My System SpecsSystem Spec
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21 Dec 2011   #14
floyd71

Windows 7
 
 

It won't let me enter anything at all
My System SpecsSystem Spec
21 Dec 2011   #15
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Mmm. Thats very odd - I've never encountered that. Have you tried GregRockers steps that he posted earlier?

Regards,
Golden
My System SpecsSystem Spec
21 Dec 2011   #16
floyd71

Windows 7
 
 

No I haven't tried that yet.
My System SpecsSystem Spec
21 Dec 2011   #17
gregrocker

 

If you have questions on how to complete the steps given, then ask them.

This is an interactive process. Once you try the steps given and report back, we will have other steps.
My System SpecsSystem Spec
21 Dec 2011   #18
floyd71

Windows 7
 
 

Hi Greg. I am in the process of completing the Acer factory recovery. Any idea how long this takes? Right now it is at the 'Restore Progress' section, which I am assuming takes the longest since I am attempting to erase the hard disk. I started running it about 3 hours or so ago.
My System SpecsSystem Spec
21 Dec 2011   #19
gregrocker

 

You'll have to wait to see. Do you have the Recov disks made as a backup in case it fails?
Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load

Look over these steps to clean reinstall to get a superior reinstall without the factory bloatware: Reinstalling Windows 7.

What is your licensed Win7 version on the COA sticker? Is the Product Key readable? Back it up now.
My System SpecsSystem Spec
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 Computer crashed, Windows 7 will not load




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