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Windows 7: Windows 7 won't open all any installed applications

21 Dec 2011   #21
gussuk25

Windows 7 Home Premium 64 bit
 
 

to try to answer everyones questions

All programs that came installed on the machine, notepad, defragmenter, disk clean up, etc can open from the startmenu and command prompt. It is the programs that I installed, firefox, malwarebytes, skype, etc. that don't work.

Renaming malwarebytes doesn't work.

I can't open firefox but internet explorer does work, and it does say that I am connected to the internet.

I am on a different computer when I download everything and I move it over to the broken one on a usb stick.

I have run the windows defender scan a total of 3 times.
First time was a full complete scan with 8 hits, which it said that it removed at the end of the scan.
Second was a quick scan after I had restarted the computer and found out that it still was not allowing installed applications to run.
Third was another full scan overnight which came back with no problems.

Safe mode also doesn't work. Booting in safe mode lets me have the same mobility as booting it normally.

Thank you to all for helping me so far, hopefully one suggestion will work.

Also another helpful side note, when I tried to reinstall malwarebytes through internet explorer, I downloads the file but then nothing happens. It completes the download and nothing opens up. I also can't uninstall anything because It won't allow me to open anything that I installed.

Something else I just noticed was that most of the applications in Program Files can open. They all appear to be preinstalled also.
In the Program Files (x86) folder, home to most of the programs I installed, most of them don't work.

I don't know why I have two program files folders, I just had them both when I got the computer from HP. It also looks like all the programs I have installed go to the (x86) folder.
Don't know if this will help just trying to share as much information as possible.


My System SpecsSystem Spec
.
22 Dec 2011   #22
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
All programs that came installed on the machine, notepad, defragmenter, disk clean up, etc can open from the startmenu and command prompt. It is the programs that I installed, firefox, malwarebytes, skype, etc. that don't work.
Can you start notepad.exe by doubleclicking it in c:\windows ? Still no answer afaik
Program Files (x86) folder is for 32bits applications
Program Files folder is for 64bits applications

Quote:
Something else I just noticed was that most of the applications in Program Files can open. They all appear to be preinstalled also.
In the Program Files (x86) folder, home to most of the programs I installed, most of them don't work.
Do you run them by doublecliking?
My System SpecsSystem Spec
22 Dec 2011   #23
gussuk25

Windows 7 Home Premium 64 bit
 
 

To kaktussoft,
Any files I can open open by double clicking on the icon and running them through command prompt. I hope this clears it up.
My System SpecsSystem Spec
.

22 Dec 2011   #24
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
He told us he can't run exe files. How can he install software?
You can get AV/malware scanners that don't have to be installed in the OS.

Quote:
To kaktussoft,
Any files I can open open by double clicking on the icon and running them through command prompt. I hope this clears it up.
Will the programs run, if you right click on the icon and select "Run as administrator"?
My System SpecsSystem Spec
22 Dec 2011   #25
gussuk25

Windows 7 Home Premium 64 bit
 
 

no programs that I installed will run. They won't run if I double click them, try them through command prompt, or run them as administrator. It also doesn't work if I try it all those methods in safe mode.
My System SpecsSystem Spec
23 Dec 2011   #26
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

These may have been covered earlier.

Do you have an AV program?
Is it still (apparently) running?

Does "Windows Defender" still work?
Does it complain if you do a "Full Scan"?

Can you create a new user with Admin rights?
Can that user install/run programs?
My System SpecsSystem Spec
23 Dec 2011   #27
gussuk25

Windows 7 Home Premium 64 bit
 
 

I have avg antivirus and it isn't running like it ususally does when I turn on my computer. I also have downloaded and run the windows defender scan 3 times, 2 full scans and 1 quick scan. The first scan came back with 8 hits and it said that it deleted those, and they never showed up on the following scans. I will try the new user thing now and post back in a few minutes.
My System SpecsSystem Spec
23 Dec 2011   #28
gussuk25

Windows 7 Home Premium 64 bit
 
 

A new developement, when trying to start my computer to try to create a new user, my computer was unable to start and startup repair fired up and is attempting repairs, I don't know if this is of any help but I figured it was worthwhile mentioning.
My System SpecsSystem Spec
23 Dec 2011   #29
gussuk25

Windows 7 Home Premium 64 bit
 
 

So it fixed itself with the start up repair, and the answer is no, it will not let me create more accounts. I did however enable the guest account and when I logged on to that one it wouldn't allow me any more freedom than the main account.
My System SpecsSystem Spec
23 Dec 2011   #30
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by gussuk25 View Post
To kaktussoft,
Any files I can open open by double clicking on the icon and running them through command prompt. I hope this clears it up.
So ALL exe files run successfully by doubleclick on shortcut?
So ALL exe files run successfully by running from command prompt?
My System SpecsSystem Spec
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 Windows 7 won't open all any installed applications




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