|22 Dec 2011||#1|
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Trying to Delete Program Files, Access Denied
This entire morning thus far I've been attempting to delete files from Norton Internet Security, which has been inactive for a long time (we are not going to renew our account) and has been bugging us constantly. I assumed it would be an easy task, and I couldn't have been farther from the truth.
I went into the C:\Program Files (x86)\Norton Internet Security\ where the data for the program is found, and I couldn't delete the files. A dialogue saying
"You need permission to perform this action
You require permission from administrators to make changes to this folder"
I thought it weird, since I am one of the computer's administrators. Next, I logged on to my dad's profile (at his insistence, though there shouldn't be any difference in the administrator powers of our profiles). The same result followed.
Next, I looked online in a Google search and found this site, which told me to use the command prompt to first give me the ownership of the files, then give me complete permissions to the files, and then delete them. All three of these actions failed. The command prompt said "Access denied".
I tried a couple other command prompt actions, and all failed. I'm at a loss for what I'm supposed to do, or what I'm doing wrong. Does anyone know what the problem is?
|My System Specs|
|22 Dec 2011||#4|
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welcome to the forums
try our tutorial for a better way to take ownership of said file Take Ownership of file - Vista Forums
Did you uninstall the program?
|My System Specs|
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