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Windows 7: Windows 7 Reduced To Nothing!

25 Dec 2011   #1
TManTM

Windows 7 Ultimate x64
 
 
Windows 7 Reduced To Nothing!

Ok, so my laptop was running fine until i restarted it. Then it seemed to be running in a 16 bit mode, it has 6 processes running (but it says 22), I cant right click, and the internet will not work! Nothing is working! I have restore disks but I want to see if anyone has a solution to this crisis.


My System SpecsSystem Spec
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25 Dec 2011   #2
scrooge

win 7 ( 64 bit)
 
 

download Malwarebytes'Anti-Malware (free version) and do a full scan and see if it finds anything.

scrooge
My System SpecsSystem Spec
26 Dec 2011   #3
search53

Win 7 Pro x64
 
 

How is the OP supposed to download anything without internet access??
My System SpecsSystem Spec
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26 Dec 2011   #4
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Same way they posted here, from another computer. Just put it on a USB key and get it there that way.
My System SpecsSystem Spec
26 Dec 2011   #5
rraod

MS Windows 7 Ultimate 64-bit SP1
 
 

Your windows 7 is 64-bit as per your specs and you say windows 7 is running in 16 bit mode. Windows 7 64-bit does not have 16-bit mode. Did you see this mode in task manager?

About the 6 processes you see and 22 it says on Task Manager, try clicking the check mark on "Show processes from all users".

You can try SFC /SCANNOW command on Command window with Administrator privilages.
My System SpecsSystem Spec
26 Dec 2011   #6
Heyyou

WIN7 x64 Home Premium SP1
 
 

Perhaps if you re-boot and run chkdisk.
My System SpecsSystem Spec
26 Dec 2011   #7
TManTM

Windows 7 Ultimate x64
 
 

OK, so I winrared a video of the problem. Malwarebytes did not find anything so it has to be something with the OS. I have had the display problem before and fixed it by changing the desktop from Windows Classic, now i can only choose one thing, windows classic. I saw dwm.exe is not running under the processes, could that be it?
WHATS WRONG.rar


My System SpecsSystem Spec
26 Dec 2011   #8
TManTM

Windows 7 Ultimate x64
 
 

Also, when I try and restore my laptop, it says the service is not started. I have no idea what to do, please help!
My System SpecsSystem Spec
26 Dec 2011   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

What other steps suggested have you tried? The video says nothing, what are we looking for?
My System SpecsSystem Spec
26 Dec 2011   #10
TManTM

Windows 7 Ultimate x64
 
 

I have tried the Malware scanner, I have tryed changing themes, i have even tried starting in safe mode to start vital processes, nothing has worked. I am currently reformating a 1tb hd so I can put important files on to it, then restore my laptop wih my back up discs. I have also looked on the windows restore, it says the service is not started and that is the same with my internet.....
My System SpecsSystem Spec
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 Windows 7 Reduced To Nothing!




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