Can't copy or move files - error message "open in other program"

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  1. Posts : 26
    Windows 7 Ultimate x64
       #1

    Can't copy or move files - error message "open in other program"


    When moving or renaming files I frequently get an error messages informing me that "The action can't be completed because the folder or a file in it is open in another program". This typically happens with the second or third folder I try to rename or move. Navigating away to another folder and then coming back or closing explorer and reopening it usually helps but on the second rename or move I'm back to square one. I've been reading and searching on the forum and this is what I have tried so far:

    stop the windows media player network sharing service
    pause indexing
    temporarily disable antivirus software
    used the system file checker to check integrity

    all to no avail. This is without a doubt the most annoying "bug" I have run into so far as it makes it virtually impossible to get anything done or organised. Has anyone found a real solution to this problem that does not involve manually unlocking every single folder before working with it (using 3rd party software - another option I have tried. Works but slows you down a lot)?
      My Computer


  2. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #2

    Hi linmix, welcome to 7F! :)

    This may seem counter-intuitive, but, go to Control Panel >Folder Options >View Tab, and make sure the first box that says "Always show icons, never thumbnails" is not checked or ticked.

    Restart your machine.
    Try to replicate the problem.

    See if that helps.
      My Computer


  3. Posts : 225
    Windows 7 Pro x64
       #3

    Is it a certain type of file that is giving you headaches or is any type of file?
    I have not noticed it the problem and I have copied/ moved thousands of files.
      My Computer


  4. Posts : 26
    Windows 7 Ultimate x64
    Thread Starter
       #4

    @Anek - Thanks for the idea, but I've checked and the box was unchecked.

    @mpg1964 - It is folders that are giving me headaches. Files are always fine. The folder content doesn't matter. The last series I tried were mp3 files (hence the fact that I manually stopped the Windows Media Player network sharing service as this has provided some relief in the past) but it has happened with other folder content as well.
      My Computer


  5. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #5

    The second post here by Martin Chabr: Unable to move or copy and paste files, getting error "File or - Microsoft Answers Explains it, somewhat, but if you read though the thread you will find disagreement with his explanation. There is some logic to it.

    The links to the tools he offers may help to narrow this down for you.
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  6. Posts : 450
    Windows 7
       #6

    Windows 7 – The action can

    #2 – stop windows from caching the thumbnails
    start/run/gpedit.msc >
    user config/admin templates/windows components/windows explorer >
    look for “turn off the caching of thumbnails in hidden thumbs.db files” >
    right click/ edit /choose enable


    EDIT: Evidently Resource Monitor (via Task manager) allows you to search for an open file (via handle search):

    http://windows7-tutorial.com/windows...le-being-used/



    This one has you use Process Explorer (quick download, Sysinternals/Microsoft) to be able to search on a file or folder's handle to see which process might have it open.

    http://dotnetrobert.com/?q=node/241
      My Computer


  7. Posts : 26
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Thanks to both of you. It isn't a big comfort to know that quite a lot of people are having the same problems and even less that I need to go hunting for my own solution, but hunt I will, because this is driving me crazy. I'll come back here if I manage to figure out what's going on in my case.
      My Computer


  8. Posts : 1
    Windows 8
       #8

    use a command line tool to copy the files, it will then skip errors for open files...
    If you want to copy open files too use something like gscopypro from gurusquad
    GuruSquad and look for gscopy pro

    Hope that helps.
      My Computer


  9. Posts : 26
    Windows 7 Ultimate x64
    Thread Starter
       #9

    While this may be a workaround, what really bothers me is that "open" files are not always actually open, or maybe Windows is very slow updating file status. I frequently can's delete folders because a file inside the folder is "open" when the only thing I've done is go into the folder to check its contents. It may be that Windows was making thumbnail icons in the background, but no amount of waiting will solve the situation. However, moving to another folder, performing an action there and then returning to delete the folder does work. ... very annoying!
      My Computer


  10. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #10

    linmix,

    Have you seen this thread or maybe you are in it? WINDOWS 7 BUG: Explorer Locks "thumbs.db" in most recently viewed folder Sure sounds familiar.
    It is a rather long thread, but the first two replies seem to help, and I gave you incorrect advice in my first post.

    "Always show icons, never thumbnails" should be checked or ticked; not "Always show icons, never thumbnails" is not checked or ticked.

    One user found that it helps if s/he re-installs adobe reader.
      My Computer


 
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