|29 Dec 2011||#11|
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Boot into System Recovery Options to attempt to System Restore to before the problem occurred.
If this fails, run Startup Repair repeatedly.
You'll likely need to run these repairs from a Windows 7 DVD or System Repair Disk.
What version Windows 7 do you have? Do you have another Windows 7 computer for your bit-version that can generate a Repair Disk?
The stalled Disk Check is not a good sign for the HD. If these all fail I'd burn to CD and run the HD maker's HD Diagnostic extended CD scan, followed by Disk Check run from the Repair options Command Line.
Are your files backed up? Did you make Recovery disks and is there a Recovery partition still on the HD? If so, would you prefer if necessary running Factory Recovery or using a Windows 7 Installation DVD to get to Clean Reinstall the OS without the factory bloatware?
|My System Specs|
|29 Dec 2011||#12|
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Here is some more help from another esteemed member:
...Although I don't see a bios reset helping, the easiest way is simply boot up into the bios.
... I don't know whether that's the F2 key or what key for his laptop.
If he gets to the bios then already we know that basically the unit functions even if the hard disk is toast.
... follow Greg's advice about booting up from a System Repair Disc (be sure to tell him how to make one, since some people confuse with a system restore disc).
The Seagate Diagnostic Tools can be burned to CD and then he can boot from CD and use Seagate Diagnostic Tools to test his hard drive.
Seagate Diagnostic Tools will work irregardless of who made t he hard disk.
SeaTools for DOS | Seagate
There are tutorials here on using Seagate, on making a System Repair Disc, an System Repair and System Restore and in fact every option possible from the System Repair Disc.
|My System Specs|
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