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Windows 7: ACER Aspire 5349 series will not startup

02 Jan 2012   #1
fataldarkness

Windows 7 home Premium 64bit
 
 
ACER Aspire 5349 series will not startup

Hello, I have recently purchased a new laptop for myself and chose the ACER Aspire 5349 series. It functioned properly and without fail for a week and then problems arose. My laptop began to shut off randomly and without warning. This happens if I am on battery or plugged in. To turn it on must remove any sources of electricity (power cord and battery) and then must hold the power button for 30 seconds once I release I must put the power cord back in start up the laptop then add the battery. This has been happening about 90% of the time and very randomly. Any help would be greatly appreciated. Thank you. Some final specs include:
Windows 7 Home premium 32bit
2gb DDR3 memory
Intel 8800 Processor
320gb HDD
Intel HD graphics
6 cell li-ion battery


My System SpecsSystem Spec
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02 Jan 2012   #2
mgp1964

Windows 7 Pro x64
 
 

Does it have warranty?
My System SpecsSystem Spec
02 Jan 2012   #3
fataldarkness

Windows 7 home Premium 64bit
 
 

Yes it has a 3-Year Limited warranty and I was thinking of returning it or getting it fixed but I'm hoping for a home fix so I dont have to pay for the gas
My System SpecsSystem Spec
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02 Jan 2012   #4
mgp1964

Windows 7 Pro x64
 
 

I the reason I asked is because it sounds like the motherboard is bad on it, those motherboards are not checp and a whole lot of work to replace.
My System SpecsSystem Spec
02 Jan 2012   #5
davehc
Microsoft MVP

Vista and now 7 in 32 and 64 bit.
 
 

Have you tried running it without a battery?
My System SpecsSystem Spec
02 Jan 2012   #6
gregrocker

 

You also have a one-year full parts and tech support warranty with Acer so call their tech Support and have them work through the issue with you and possible RMA to replace the unit.

You can also try working through these troubleshooting steps
My System SpecsSystem Spec
03 Jan 2012   #7
fataldarkness

Windows 7 home Premium 64bit
 
 

Ok thank you vary much for your input I will consider all of your ideas and yes I have tried running it without battery.
My System SpecsSystem Spec
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 ACER Aspire 5349 series will not startup




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