Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 will not shut down when button is pressed


03 Jan 2012   #1

windows 7 professional
 
 
Windows 7 will not shut down when button is pressed

My daughters new laptop with Windows 7 will not shut down the normal way when the shutdown button is pressed.

She must hold down the power button to turn the computer off.

What can she do to fix this problem...thanks for you help..it is appreciated.

Wayne Barnes Ewell


My System SpecsSystem Spec
.

03 Jan 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi Wayne,

Lets see if its an issue with any of the system files. Please try this:

1. Click
2. In the Search box, type cmd
3. Right-click on cmd and then click Run as administrator
4. When the command windows opens, type sfc /scannow and hit enter.

Report back the results of this process when its completed.

Regards,
Golden
My System SpecsSystem Spec
03 Jan 2012   #3

MS Windows 7 Ultimate 64-bit SP1
 
 

Welcome to Seven Forums...

Right click on Desktop and select "Personalize". Click on Screensaver on right bottom screen.

In power management, click on "Change power settings".

Click on "Choose what the power buttons do". Here you can define the power buttons...
My System SpecsSystem Spec
.


09 Jan 2012   #4

windows 7 professional
 
 

She has it working now. She did the cmd to check systems files and found nothing wrong. Then she went checked her 'power button' and fixed the problem. She has not set her laptop to go into hibernation when the laptop is closed. Also, I told her about holding down the power key to 'force' a shutdown.

Thanks guys for your help. It is much appreciated. I'm sure in the future I'll be back as I use my laptop 24/7 and since I'm out of the country, it's good to have a standby in case of a computer problem.

Wayne Barnes Ewell,
From the US but teaching in Bangkok, Thailand
My System SpecsSystem Spec
Reply

 Windows 7 will not shut down when button is pressed




Thread Tools



Similar help and support threads for2: Windows 7 will not shut down when button is pressed
Thread Forum
Touchpad and mouse do left click without button being pressed Hardware & Devices
My mouse keeps selecting things without a button being pressed Hardware & Devices
Computer keeps on displaying a button that I've previously pressed. General Discussion
Solved Make sleep button shut down windows 7 General Discussion
My shut down button disappeared! General Discussion
Start Menu - Replace Shut Down Button, with Lock Button Customization
Force Shut Down button resource Customization

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 01:07 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33