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Windows 7: Laptop freezes randomly, error 0x00000e9


03 Jan 2012   #1

Windows 7 Home Premium x64
 
 
Laptop freezes randomly, error 0x00000e9

I'm using an OEM windows 7 home premiun laptop.

Lately my laptop freezes randomly.

so i first tried reformatting it using the acer erecovery tool but same problem.

next i tried using the windows recovery partition( i have 2 recovery partitions;i'm guessing 1 is acer's and the other is windows') i press the f8 key and a black screen appears saying windows is loading files. the load bar only loads a little bit and then i get another screen sayin i have an error because of failing hard disk (sorry i cant remeber the whole message) but in the bottom i get this:

status: 0xc00000e9
info: an unexpected I/O error has occurred.

I'm guessing my hard disk is failing. and if i want to change my hard disk will this affect my OEM windows? Any help is much appreciated. Thank you.

My System SpecsSystem Spec
.

03 Jan 2012   #2
Microsoft MVP

 

Work through these troubleshooting steps to test hardware, utilize System Resources, read the logs to try to isolate the problem.
My System SpecsSystem Spec
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 Laptop freezes randomly, error 0x00000e9




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