Laptop freezes randomly, error 0x00000e9


  1. Posts : 16
    Windows 7 Home Premium x64
       #1

    Laptop freezes randomly, error 0x00000e9


    I'm using an OEM windows 7 home premiun laptop.

    Lately my laptop freezes randomly.

    so i first tried reformatting it using the acer erecovery tool but same problem.

    next i tried using the windows recovery partition( i have 2 recovery partitions;i'm guessing 1 is acer's and the other is windows') i press the f8 key and a black screen appears saying windows is loading files. the load bar only loads a little bit and then i get another screen sayin i have an error because of failing hard disk (sorry i cant remeber the whole message) but in the bottom i get this:

    status: 0xc00000e9
    info: an unexpected I/O error has occurred.

    I'm guessing my hard disk is failing. and if i want to change my hard disk will this affect my OEM windows? Any help is much appreciated. Thank you.
      My Computer

  2.    #2

    Work through these troubleshooting steps to test hardware, utilize System Resources, read the logs to try to isolate the problem.
      My Computer


 

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