Solved corrupted registry entries on user profile after malware removal

211

New member
Running Windows 7 x64

I had a recent infection with the Windows 7 Security Center virus and used the BleepingComputer.com article to remove the malware. Part of the process involved running MalwareBytes to finally delete the infectious file. Once removed I deleted all the system restore points and then ran CCleaner to find/fix/remove stray files and registry entries.

Problem now is on my wife's user profile (limited) Windows Explorer and Firefox will not launch. When I double click on either of these icons I get the "Open With..." prompt asking to choose a program you want to use to open the file.

My profile (admin) and the 'kids' profile (limited) both operate normally.
I ran the registry backup created with CCleaner hoping that would reverse any valid entries that got deleted but the problem still exists and unfortunately there's no way to recover the System Restore points.

It's not as simple as using the Open With option and browsing to the Explorer.exe or Firefox.exe either (tried that of course).

I have a feeling my only option is to delete the Wifes' User Account and create a new one but she's got a lot of stuff tied to that account (buisness related) and I need to preserve EVERYTHING... including settings.

Any ideas how to go about either fixing the affected programs or transferring files and settings from the broken account to a new user account?
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Duo E8400
Motherboard
Gigabyte GA-EP45-DS3L
Memory
4GB OCZ Fatal1ty Ed. PC6400
Graphics Card(s)
Sapphire Radeon HD4870
Sound Card
Onboard
Monitor(s) Displays
Acer P221W
Hard Drives
Seagate Barracuda 500gb
PSU
PC Power & Cooling Silencer PPCs500w
Case
Antec 300
Cooling
Yes

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel Core2 Duo E8400
Motherboard
Gigabyte GA-EP45-DS3L
Memory
4GB OCZ Fatal1ty Ed. PC6400
Graphics Card(s)
Sapphire Radeon HD4870
Sound Card
Onboard
Monitor(s) Displays
Acer P221W
Hard Drives
Seagate Barracuda 500gb
PSU
PC Power & Cooling Silencer PPCs500w
Case
Antec 300
Cooling
Yes
You're most welcome 211. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Back
Top