I have a Gateway NV79 laptop.
Just today my computer went from working just fine to the none of the programs running.
I cannot open Word, Firefox, Add/Remove programs, images, anything. The loading icon flickers intermittently before ceasing. I once received the error message "there was a problem sending the command to the program." I am posting this from another computer.
I have researched the problem and explored various errors and virus fixes and none of them totally address my issue.
So far I have restarted the system, restarted it in safemode, completed a system restore to three days ago, and another system restore to twelve days from ago. I am not technologically adept.
Please help me help myself, because my laptop is work-related and I will need to use it again in the near future.