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Windows 7: Windows 7 start up problem

13 Jan 2012   #1
Mr Dave

windows 7 x64
 
 
Windows 7 start up problem

ok guys i have this problems for like 3-4 months now and every time i start up the laptop it gets to the welcome screen and then after that its just a black screen. it takes around 5 mins to start up and the desktop to appear or i can end explorer.exe and start it up. I also notices that runonce.exe and launcher.exe start up when the desktop is about to pop up. here's a pic
sorry the image is small here's direct link to it picture it will be bigger


My System SpecsSystem Spec
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13 Jan 2012   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Some ideas come to mind...

First, run malwarebytes and your virus scanner

Second, check your startup in msconfig for anything unusual

Third, is there anything you tried to install that never completed installation?

Try these and get back to us.
My System SpecsSystem Spec
13 Jan 2012   #3
wanchoo

Windows 7 Pro with SP1 32bit
 
 

I strongly support the second suggestion by Lemur. Just uncheck runonce.exe, launcher.exe and any other unwanted programs listed in the Startup Page and try restarting again.

There is an excellent shareware program named "Tuneup Utilities 2012" that very nicely controls the Startup Programs and does much else besides. You might like to invest in that.
My System SpecsSystem Spec
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14 Jan 2012   #4
gregrocker

 

There is no reason to use a tweaking suite which causes a lot of the problems we solve here. Enter msconfig>Startup and uncheck everything except your AV. After a reboot, enter msconfig>Services, check the box to Hide All MS Services, then do the same. Reboot again to see if anything writes itself back in and turn it off in its Program preferences or Uninstall it in Control Panel.

Follow Lemur's advice to install and run a full scan with Malwarebytes.
Replace any bloatware AV with Microsoft Security Essentials for best performance.

Then work through the rest of these troubleshooting step.
My System SpecsSystem Spec
14 Jan 2012   #5
Mr Dave

windows 7 x64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
There is no reason to use a tweaking suite which causes a lot of the problems we solve here. Enter msconfig>Startup and uncheck everything except your AV. After a reboot, enter msconfig>Services, check the box to Hide All MS Services, then do the same. Reboot again to see if anything writes itself back in and turn it off in its Program preferences or Uninstall it in Control Panel.

Follow Lemur's advice to install and run a full scan with Malwarebytes.
Replace any bloatware AV with Microsoft Security Essentials for best performance.

Then work through the rest of these troubleshooting step.
when i disabled the services it started up straight away! but how do i know which service is causing it?
My System SpecsSystem Spec
14 Jan 2012   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Simply add ONE service at a time, then reboot. It's a process of elimination. Sounds like you are already most of the way there. This is good news! Let us know what you find.
My System SpecsSystem Spec
14 Jan 2012   #7
Mr Dave

windows 7 x64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Simply add ONE service at a time, then reboot. It's a process of elimination. Sounds like you are already most of the way there. This is good news! Let us know what you find.
well that would take some time but do you know which of these are required?
here's all my services


i also found some things that might be viruses in my startup it's
winserver.exe located in the c:/windows/system32/firewall/
and winupdater.exe located in c:/users/9username)/desktop/windupdt/
but when i scanned with malwarebytes it didn't pickup anything
My System SpecsSystem Spec
14 Jan 2012   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do you use some wallpaper downloader / changer application ? launcher and runonce processes are generated from such programs. Usually those processes are safe, but you may try disabling them ans see if the situation is changed or not.

For the rest, follow the advises you have already got, and dont use any tweaker program .
My System SpecsSystem Spec
14 Jan 2012   #9
GianniDPC

Windows 7 Home Premium x64
 
 

Still do a virus scan: Home - SurfRight

and MBAM: Malwarebytes : Free anti-malware, anti-virus and spyware removal download

and report back the scan results a virus on start-up can cause this slow boot up
My System SpecsSystem Spec
14 Jan 2012   #10
Mr Dave

windows 7 x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Do you use some wallpaper downloader / changer application ? launcher and runonce processes are generated from such programs. Usually those processes are safe, but you may try disabling them ans see if the situation is changed or not.

For the rest, follow the advises you have already got, and dont use any tweaker program .
no not really but i found some services of some programs that i don't have or i have uninstalled if that help.
My System SpecsSystem Spec
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