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Windows 7: Help on Neo Basic Netbook


20 Jan 2012   #1

Windows 7 Ultimate x64bit
 
 
Help on Neo Basic Netbook

Good day to all, i have a problem with my neo netbook with Windows 7 starter installed, after booting up, whenever i click or open any icon on the desktop the delete confirmation box appears everytime and will delete the icon, any icon or shortcut you open will be deleted, pls. help.

My System SpecsSystem Spec
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20 Jan 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Rommo,

Your associations for shortcut files may not be correct. You might see if downloading and merging the lnk (LNK) option in the tutorial below may help fix this for you.

Default File Type Associations - Restore

I would also recommend to do a full scan of your system with MalwareBytes free just to help make sure that your system is clean.

Hope this helps,
Shawn
My System SpecsSystem Spec
20 Jan 2012   #3

Windows 7 Ultimate x64bit
 
 

thanx Brink, i have reformat and reinstall Windows 7 starter already but icons and shortcuts on my desktop still keep disappearing and deleted whenever i click or open them
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20 Jan 2012   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

As a test, temporarily turn off the "System Maintenance Troubleshooter" using the tutorial below to see if that may help. In addition, create a new administrator account to see if it does the same thing while logged in that account.

System Maintenance Troubleshooter - Turn On or Off
My System SpecsSystem Spec
20 Jan 2012   #5

Windows 7 Ultimate x64bit
 
 

thanx Brink I will have you updated after i work on this
My System SpecsSystem Spec
23 Jan 2012   #6

Windows 7 Ultimate x64bit
 
 
Problem solved

thanx Brink, we figure out that the delete key on the keyboard is the problem, when i booted the netbook the delete key is already stuck and it will delete the icon or shortcut that I will click, anyway thanx for the help.
My System SpecsSystem Spec
23 Jan 2012   #7
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

LOL, yeah I suppose that definitely would delete them. Thank you for posting back with the cause.
My System SpecsSystem Spec
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 Help on Neo Basic Netbook




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