Windows 7: Compressed zipped folders error

whitefang · 20 Jan 2012

Have no idea why this started but here it is. When I tried to zip a group of files
by right click option this error appeared:

"compressed (zipped) folders error"
"unable to complete operation"
"access is denied"

I have full administrator's rights so can't understand why this is happening.
The only thing that's changed on my system is an adobe reader update and a McAfee antivirus update.

The list of permission entries:

Authenticated Users - modify
System - full control
Administrators (myname-PC\administrators) - full control
Users (myname-PC\users) - full control

This is for Windows 7 pro 64bit sp1. Any comments welcome.

Thanks!

writhziden · 20 Jan 2012

System related errors usually mean file system corruption (meaning the data on the disk has become corrupted) or system file corruption (meaning Windows system files that Windows uses to run may be corrupted).

Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors. Post back if it continues to show errors after the third run or if the first run comes back with no integrity violations.

They can also be related to viruses. If the above does not solve your problem, check for viruses.

Download and install the free version of Malwarebytes : Free anti-malware, anti-virus and spyware removal download (do not start the trial) and make sure it is updated. Do not run a scan yet.
Download VIPRE Rescue - VIPRE Computer Recovery Solution from Sunbelt Software but do not unzip it yet
Download the Fakerean removal tool but do not run it yet.
Start your computer in Safe Mode
Unzip VIPRE Rescue and let it run.
Run a full scan with Malwarebytes.
Run the fakerean removal tool.

whitefang · 23 Jan 2012

Writhziden,

Below is the log from chkdsk. On a side note, I installed the "take ownership" option
to the right-click menu and still no avail. I'll try the other options you've listed and see what happens.

Code:

 
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 1/20/2012 7:04:07 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Tim-PC
Description:
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk. 
CHKDSK is verifying files (stage 1 of 5)...
205056 file records processed. 
File verification completed.
296 large file records processed. 
0 bad file records processed. 
2 EA records processed. 
44 reparse records processed. 
CHKDSK is verifying indexes (stage 2 of 5)...
257268 index entries processed. 
Index verification completed.
0 unindexed files scanned. 
0 unindexed files recovered. 
CHKDSK is verifying security descriptors (stage 3 of 5)...
205056 file SDs/SIDs processed. 
Cleaning up 989 unused index entries from index $SII of file 0x9.
Cleaning up 989 unused index entries from index $SDH of file 0x9.
Cleaning up 989 unused security descriptors.
Security descriptor verification completed.
26107 data files processed. 
CHKDSK is verifying Usn Journal...
35446080 USN bytes processed. 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
205040 files processed. 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
225294984 free clusters processed. 
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
963876863 KB total disk space.
62286912 KB in 120942 files.
73652 KB in 26108 indexes.
0 KB in bad sectors.
336359 KB in use by the system.
65536 KB occupied by the log file.
901179940 KB available on disk.
4096 bytes in each allocation unit.
240969215 total allocation units on disk.
225294985 allocation units available on disk.
Internal Info:
00 21 03 00 75 3e 02 00 d6 27 04 00 00 00 00 00 .!..u>...'......
73 0b 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 s...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-21T01:04:07.000000000Z" />
<EventRecordID>23635</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Tim-PC</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk. 
CHKDSK is verifying files (stage 1 of 5)...
205056 file records processed. 
File verification completed.
296 large file records processed. 
0 bad file records processed. 
2 EA records processed. 
44 reparse records processed. 
CHKDSK is verifying indexes (stage 2 of 5)...
257268 index entries processed. 
Index verification completed.
0 unindexed files scanned. 
0 unindexed files recovered. 
CHKDSK is verifying security descriptors (stage 3 of 5)...
205056 file SDs/SIDs processed. 
Cleaning up 989 unused index entries from index $SII of file 0x9.
Cleaning up 989 unused index entries from index $SDH of file 0x9.
Cleaning up 989 unused security descriptors.
Security descriptor verification completed.
26107 data files processed. 
CHKDSK is verifying Usn Journal...
35446080 USN bytes processed. 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
205040 files processed. 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
225294984 free clusters processed. 
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
963876863 KB total disk space.
62286912 KB in 120942 files.
73652 KB in 26108 indexes.
0 KB in bad sectors.
336359 KB in use by the system.
65536 KB occupied by the log file.
901179940 KB available on disk.
4096 bytes in each allocation unit.
240969215 total allocation units on disk.
225294985 allocation units available on disk.
Internal Info:
00 21 03 00 75 3e 02 00 d6 27 04 00 00 00 00 00 .!..u&gt;...'......
73 0b 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 s...,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

Thanks!

writhziden · 23 Jan 2012

You may want to run disk check again with just the "Automatically fix file system errors" checked. Your sectors are fine, so no need to try to recover bad sectors, but "Windows has made corrections to the file system" and may need to do further corrections. I usually run until I get the message that no problems were found.

whitefang · 23 Jan 2012

Okay up to this point:

1) ran chkdsk
2) ran VIPRE Rescue
3) ran MalWarebytes
4) ran fakerean tool

All were ran in safe-mode.

Vipre found (3) items - I assume it deleted them. No option was given to verify
this that I know of. The other programs (except chkdsk) found nothing. Problem
is still being an issue when trying to zip to a folder. Will run chkdsk (2) more times
and post results.

Cheers!

writhziden · 23 Jan 2012

Yes, VIPRE rescue deletes the items. The page where you downloaded it has information on where to look to find which items were deleted in case you want to recover them. It is an .xml file inside C:\VIPRERESCUE. After running the disk checks, will you be running the SFC /SCANNOW command?

whitefang · 31 Jan 2012

Ran chkdsk again and looks like all is clear, below is the report. It's looking more and more like only a reformat will take care of this. I installed 7-zip and can compress files to a folder no problem, but windows still won't have it. Makes no sense to me. Is there anything else to try?

Code:

 
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 1/30/2012 7:59:31 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Tim-PC
Description:
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk. 
CHKDSK is verifying files (stage 1 of 5)...
205056 file records processed. 
File verification completed.
316 large file records processed. 
0 bad file records processed. 
2 EA records processed. 
44 reparse records processed. 
CHKDSK is verifying indexes (stage 2 of 5)...
257322 index entries processed. 
Index verification completed.
0 unindexed files scanned. 
0 unindexed files recovered. 
CHKDSK is verifying security descriptors (stage 3 of 5)...
205056 file SDs/SIDs processed. 
Cleaning up 111 unused index entries from index $SII of file 0x9.
Cleaning up 111 unused index entries from index $SDH of file 0x9.
Cleaning up 111 unused security descriptors.
Security descriptor verification completed.
26134 data files processed. 
CHKDSK is verifying Usn Journal...
37557328 USN bytes processed. 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
205040 files processed. 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
224658325 free clusters processed. 
Free space verification is complete.
Windows has checked the file system and found no problems.
963876863 KB total disk space.
64827816 KB in 126677 files.
77192 KB in 26135 indexes.
0 KB in bad sectors.
338555 KB in use by the system.
65536 KB occupied by the log file.
898633300 KB available on disk.
4096 bytes in each allocation unit.
240969215 total allocation units on disk.
224658325 allocation units available on disk.
Internal Info:
00 21 03 00 f7 54 02 00 33 53 04 00 00 00 00 00 .!...T..3S......
a8 0b 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-31T01:59:31.000000000Z" />
<EventRecordID>25167</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Tim-PC</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.
A disk check has been scheduled.
Windows will now check the disk. 
CHKDSK is verifying files (stage 1 of 5)...
205056 file records processed. 
File verification completed.
316 large file records processed. 
0 bad file records processed. 
2 EA records processed. 
44 reparse records processed. 
CHKDSK is verifying indexes (stage 2 of 5)...
257322 index entries processed. 
Index verification completed.
0 unindexed files scanned. 
0 unindexed files recovered. 
CHKDSK is verifying security descriptors (stage 3 of 5)...
205056 file SDs/SIDs processed. 
Cleaning up 111 unused index entries from index $SII of file 0x9.
Cleaning up 111 unused index entries from index $SDH of file 0x9.
Cleaning up 111 unused security descriptors.
Security descriptor verification completed.
26134 data files processed. 
CHKDSK is verifying Usn Journal...
37557328 USN bytes processed. 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
205040 files processed. 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
224658325 free clusters processed. 
Free space verification is complete.
Windows has checked the file system and found no problems.
963876863 KB total disk space.
64827816 KB in 126677 files.
77192 KB in 26135 indexes.
0 KB in bad sectors.
338555 KB in use by the system.
65536 KB occupied by the log file.
898633300 KB available on disk.
4096 bytes in each allocation unit.
240969215 total allocation units on disk.
224658325 allocation units available on disk.
Internal Info:
00 21 03 00 f7 54 02 00 33 53 04 00 00 00 00 00 .!...T..3S......
a8 0b 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

writhziden · 31 Jan 2012

Hard disk looks good, now. Have you run the system file check, SFC /SCANNOW?

whitefang · 31 Jan 2012

Yes, ran it and said no integrity issues or whatever. Thanks.

writhziden · 31 Jan 2012

Try to Diagnose and repair Windows File and Folder Problems automatically.

Windows 7: Compressed zipped folders error

Compressed zipped folders error problems?