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Windows 7: user name & password is incorrect

25 Jan 2012   #1

32bit - I think?
user name & password is incorrect


I'm not the most tecnical of people, so please bare with me. We bought as exdisplay PC & they told us it would be restored to factory settings. When i start up it immediately tells me user name & password is incorrect. I click okay & it wants me to log into kiosk. From there I have to switch user. I've looked in user accounts a dozen times - there is only on user account (admin) & it's in my name. So where or what is kiosk? I've done the whole "regedit" thing but I don't have a default folder under profiles. Please help!

My System SpecsSystem Spec

25 Jan 2012   #2

Windows 7 Ultimate x64 & x32, Windows 98 (VM)

try start > run (type it in to the search) > 'control userpasswords2' (without quotes) and make sure that 'Users must enter a user name and password to use this computer' is checked as it sounds like autologon was configured when it was on display

Log On Automatically at Startup
My System SpecsSystem Spec

 user name & password is incorrect

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