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Windows 7 - The only program that works on my pc is IE.

 
01-30-2012   #1


Windows 7 professional 64 bit
 
 

The only program that works on my pc is IE.

I was at a video site watching videos of tv shows. Without warning my PC restarts itself. When it came back up I discovered the only program I am able to run is Internet explorer. nothing else works. I would appreciate any help with this problem.


Thank You

Mike

My System SpecsSystem Spec
01-30-2012   #2


win 7 ( 64 bit)
 
 


go to Command Prompt and run <sfc /scannow>

SFC /SCANNOW Command - System File Checker

post back with what it finds.

scrooge
My System SpecsSystem Spec
01-31-2012   #3


Windows 7 professional 64 bit
 
 


When I tried to run the program I get "you must be an administrator running a console session in order to use the sfc utility".
My System SpecsSystem Spec
.


01-31-2012   #4


Windows 7 64 bit
 
 


You need to open an 'elevated cmd prompt'

Open all programmes > accessories > right click on command prompt and 'run as admin' then run the 'sfc' command.
My System SpecsSystem Spec
01-31-2012   #5


 


Run a full scan with Malwarebytes from Safe Mode if necessary.

If SFC balks then run it from System Recovery Options Command Line: SFC -SCANNOW Run in Command Prompt at Boot
My System SpecsSystem Spec
01-31-2012   #6


XP / Win7 x64 Pro
 
 


I suggest a System Restore to a time before this issue. I also suggest you not go back to that video site. This is a prime example of what a "video site for watching tv shows" can offer.
My System SpecsSystem Spec
01-31-2012   #7


 


Just in case: Windows 7 fails to boot

Losing that much functionality may need to be treated the same.
My System SpecsSystem Spec
01-31-2012   #8


Windows 7 professional 64 bit
 
 


Results from sfc /SCANNOW

Windows Resource Protection did not find any integrity violations.

As for system restore I ran it twice. Once to roll back from last week. The problem was still present. The second time I rolled back a month and the problem was still there.

Last edited by guitar414; 01-31-2012 at 05:16 PM.. Reason: added more info.
My System SpecsSystem Spec
01-31-2012   #9


XP / Win7 x64 Pro
 
 


Do you run any Antivirus on the machine?
My System SpecsSystem Spec
01-31-2012   #10


Windows 7 professional 64 bit
 
 


I am unable to run any programs except IE. I tried several times.

I have Norton installed on my pc. I can not figure out why it did not detect it.

Last edited by guitar414; 01-31-2012 at 05:38 PM.. Reason: typo
My System SpecsSystem Spec
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